Dentes Dental Clinic – Monjali (Yogyakarta flagship)
According to our open methodology, this clinic scored 55/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #22 of 27 ranked clinics · Last checked: 25 September 2026
55/100
Positions by Rating Profile
- Overall Transparency & Trust#2255/100
- Best for Expats#2054.5/100
- Best for Dental Implants#2049/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2238.9/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1859.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Website unreachable (connection refused on http/https); no info found.
Summary
Dentes Dental Clinic is a family dental chain founded in Yogyakarta on 14 February 2005 by drg. Handoko Setiawan Susilo, Sp.Ort. It operates more than 30 branches across Java, Kalimantan, and Sulawesi. The Monjali branch at Jl. Monjali No.91A is the original and flagship location. Services include implants, crowns, veneers, orthodontics, root canal, extractions, scaling, whitening, fillings, impaction surgery, and dental spa. Hours are Monday to Saturday 09:00–21:00. The website is primarily in Indonesian; no English version is available. No published price list was found.
The chain's website, klinikgigidentes.com, is linked from the clinic's Google listing and is written in Indonesian only; its dentists page lists the dentists of all branches, not per branch. The Monjali branch page gives the address Jl. Monjali No. 91A, the phone and WhatsApp 085100500101 and online booking. The clinic's Google listing states that the founder, drg. Handoko Setiawan Susilo, Sp.Ort, started the practice on Jl. Monjali in 2005.
Strengths
- Information Transparency: 16 of 20 points.
- Reputation & Reviews: 17.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 2.5 of 10 verifiable points (missing: mentioned for: best dentist Indonesia; mentioned for: English speaking dentist Indonesia; mentioned for: dental implants Indonesia; mentioned for: emergency dentist Indonesia; mentioned for: Indonesia dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
16 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The chain's website names its dentists across all branches, and the clinic's Google listing names its founder, orthodontist drg. Handoko Setiawan Susilo, Sp.Ort. [dentes-dental-clinic-yogyakarta-monjali-deepen-7] [dentes-dental-clinic-yogyakarta-monjali-deepen-8] [s2] | 3/3 |
| ✓ | Dentist specializations listed The chain's website labels each dentist's field: orthodontist, endodontist, pediatric dentist, prosthodontist, oral surgeon or general practitioner. [dentes-dental-clinic-yogyakarta-monjali-deepen-7] [dentes-dental-clinic-yogyakarta-monjali-deepen-8] [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published implants, crowns, veneers, orthodontics, root canal, extractions, scaling, whitening, fillings, impaction surgery, dental spa [s1] | 3/3 |
| ✓ | Clear contact details phone/WhatsApp 085100500101, email [email protected], Facebook on branch page [s3] | 2/2 |
| ✗ | English website version website available in Indonesian only [s1] | 0/2 |
| ✓ | Address and map published full street address and Google Maps CID published [s3] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
17.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-25 [dentes-dental-clinic-yogyakarta-monjali-deepen-2] | 6/6 |
| ✓ | Google review volume as of 2026-09-25 [dentes-dental-clinic-yogyakarta-monjali-deepen-3] | 3/3 |
| ✓ | Review recency newest review 2026-09-12. [dentes-dental-clinic-yogyakarta-monjali-deepen-4] | 3/3 |
| ✓ | Clinic responds to reviews Owner replied (2022-10-19) to a 1-star Google review about a rescheduled appointment, apologising and checking patient records [dentes-dental-clinic-yogyakarta-monjali-deepen-5] | 2/2 |
| ✗ | No recurring complaints Low-rated reviews repeatedly describe appointments rescheduled or delayed without advance notice; 1–2★ 8 of 1,313 [dentes-dental-clinic-yogyakarta-monjali-deepen] | 0/2 |
| ✓ | No suspicious review patterns No manipulation signals on the Monjali listing: not 100% five-star, dates spread, accounts with review histories [dentes-dental-clinic-yogyakarta-monjali-deepen-6] | 2/2 |
| ✓ | Active Facebook presence active Facebook page klinikgigiDENTES [s4] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search for the clinic's name, with and without the city, returns no such clinic (checked 2026-10-01). [dentes-dental-clinic-yogyakarta-monjali-deepen-9] | 0/0.5 |
| ✓ | Other review platforms WhatClinic listing (Yogyakarta); Yandex Maps listing [s2] | 0.5/0.5 |
Medical Infrastructure
7.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics orthodontist Sp.Ort (founder) on staff [s1] [s2] | 2/2 |
| ✓ | Oral surgery impaction surgery listed [s1] | 2/2 |
| ✓ | Pediatric dentistry pediatric dentist on staff per WhatClinic [s2] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients no explicit mention of international patient services; no English website | 0/2 |
Communication & Service
6 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +62 851-0050-0101 on branch page [s3] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible online reservation form at klinikgigidentes.com/reservasi/ [s1] | 1.5/1.5 |
| ✓ | Clear service explanations service descriptions published in Indonesian [s1] | 1/1 |
| ✓ | Convenient opening hours Mon–Sat 09:00–21:00 [s3] | 1.5/1.5 |
AI & Search Visibility
2.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia the five canonical city queries did not surface this clinic by name [s5] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s5] | 0/1 |
| ✗ | Structured data on website No JSON-LD or microdata found in the HTML of the home page and 3 service pages. [dentes-dental-clinic-yogyakarta-monjali-site] [dentes-dental-clinic-yogyakarta-monjali-site-2] [dentes-dental-clinic-yogyakarta-monjali-site-3] [dentes-dental-clinic-yogyakarta-monjali-site-4] | 0/1.5 |
| ◐ | Google indexing quality chain name appears in Yogyakarta dental round-ups but individual Monjali branch has limited dedicated online presence [s5] | 1/2 |
| ✓ | Dedicated service pages individual service pages under /layanan/ [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & PDGI membership (e-Sertifikasi)
| Dentist | Specialization | PDGI e-Sertifikasi | Notes |
|---|---|---|---|
| drg. Handoko Setiawan Susilo, Sp.Ort [s2] [dentes-dental-clinic-yogyakarta-monjali-doclic] | Orthodontist – Founder and Chief Executive | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| Dr. Titian Indah [s2] [dentes-dental-clinic-yogyakarta-monjali-doclic] | Pediatric Dentist | not verified | — |
| Dr. Agnes Endra [s2] [dentes-dental-clinic-yogyakarta-monjali-doclic] | Prosthodontics / aesthetic dental crowns | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://klinikgigidentes.com/ |
|---|---|
| Phone | +62 851 0050 0101 |
| +62 851 0050 0101 | |
| https://www.facebook.com/klinikgigiDENTES | |
| Google Maps | Map listing |
| Address | Jl. Monjali No.91A, Gemawang, Sinduadi, Kec. Mlati, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55284 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://klinikgigidentes.com/ | chain website: founding year 2005, 30+ branches, service list, online reservation, Indonesian-only language | 2026-08-18 |
| s2 | https://www.whatclinic.com/dentists/indonesia/yogyakarta/dentes | Yogyakarta address (Jl. Monjali 91A), dentist names Dr. Handoko Setiawan Sp.Ort / Dr. Titian Indah / Dr. Agnes Endra, Mon-Sat 09:00-21:00, 100% recommendation, consultation from €5 | 2026-08-18 |
| s3 | https://klinikgigidentes.com/cabang/dentes-monjali/ | Monjali branch address (Jl. Monjali No.91A, Sinduadi, Mlati, Sleman 55284), phone/WhatsApp 085100500101, hours Mon-Sat 09:00-21:00, facilities list | 2026-08-18 |
| s4 | https://www.facebook.com/klinikgigiDENTES/ | active Facebook page; 100% recommendation claim; no complaint pattern in accessible posts | 2026-08-18 |
| s5 | search:best dentist Yogyakarta / English speaking dentist Yogyakarta / dental implants Yogyakarta / emergency dentist Yogyakarta / Yogyakarta dental clinic for expats | visibility checks 2026-08-18: Dentes not named by name in top AI or search results for the five canonical city queries; mentioned in Opal Dental-authored round-up blog | 2026-08-18 |
| dentes-dental-clinic-yogyakarta-monjali-doclic | https://sertifikasi.pdgi.or.id/cek-dokter-gigi | searched: Handoko Setiawan Susilo — 1 exact result, Cabang Sleman (clinic address is in Sleman) | 2026-08-25 |
| dentes-dental-clinic-yogyakarta-monjali-deepen | https://www.google.com/maps?cid=18379280726391583514&hl=en | Google listing 2026-09-25, lowest-rated reviews: "ganti jadwal appointment seenak jidat ... baru dikabarin h-1jam ... berkali-kali kejadian" (2022-10-19); "kalau memang molor kabari sebelumnya" (2025-01-11); reservation not entered (2025-08-09); histogram 5★ 1291 / 4★ 11 / 3★ 3 / 2★ 1 / 1★ 7 | 2026-09-25 |
| dentes-dental-clinic-yogyakarta-monjali-deepen-2 | https://www.google.com/maps?cid=18379280726391583514&hl=en | Google listing 2026-09-25: 5.0 from 1313 reviews; histogram 5★ 1291 / 4★ 11 / 3★ 3 / 2★ 1 / 1★ 7 | 2026-09-25 |
| dentes-dental-clinic-yogyakarta-monjali-deepen-3 | https://www.google.com/maps?cid=18379280726391583514&hl=en | Google listing 2026-09-25: 1313 reviews, rating 5.0; histogram 5★ 1291 / 4★ 11 / 3★ 3 / 2★ 1 / 1★ 7 | 2026-09-25 |
| dentes-dental-clinic-yogyakarta-monjali-deepen-4 | https://www.google.com/maps?cid=18379280726391583514&hl=en | Google listing 2026-09-25: newest review dated 2026-09-12. | 2026-09-25 |
| dentes-dental-clinic-yogyakarta-monjali-deepen-5 | https://www.google.com/maps?cid=18379280726391583514&hl=en | owner replied (2022-10-19) to a 1-star review about a rescheduled appointment: "Sebelumnya mohon maaf atas ketidaknyamanannya. Kami mencoba kroscek data pasien...". | 2026-09-25 |
| dentes-dental-clinic-yogyakarta-monjali-deepen-6 | https://www.google.com/maps?cid=18379280726391583514&hl=en | Google listing 2026-09-25: histogram 5★ 1291 / 4★ 11 / 3★ 3 / 2★ 1 / 1★ 7 (98.3% five-star); newest reviews 2026-07-27 to 2026-09-12 from accounts with 1–16 reviews; no same-day burst | 2026-09-25 |
| dentes-dental-clinic-yogyakarta-monjali-deepen-7 | https://klinikgigidentes.com/dokter/ | Dentists page of the chain's website (all ten pages read on 2026-09-30) lists about 185 dentists across its branches, each labelled with a field: general practitioner, orthodontist, endodontist, pediatric dentist, prosthodontist or oral and maxillofacial surgeon; among them the founder, drg. Handoko Setiawan Susilo, Sp.Ort (orthodontist) | 2026-09-30 |
| dentes-dental-clinic-yogyakarta-monjali-deepen-8 | https://www.google.com/maps?cid=18379280726391583514&hl=en | Google listing "Klinik Gigi Dentes Monjali", managed by the business, read on 2026-09-30: the owner's description states that the clinic was founded by drg. Handoko Setiawan Susilo, Sp.Ort on 14 February 2005, starting as his private practice on Jl. Monjali; website klinikgigidentes.com; WhatsApp 085100500101 | 2026-09-30 |
| dentes-dental-clinic-yogyakarta-monjali-deepen-9 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dentes%2… | TripAdvisor's own search, read 2026-10-01: "Dentes Dental Clinic" returned 12 results and "Dentes Dental Yogyakarta" returned 12 results; none of them is this clinic or a dental clinic in Yogyakarta (the matches are other places and businesses, e.g. in Vietnam, Colombia, Mexico, Philippines, Japan) | 2026-10-01 |
| dentes-dental-clinic-yogyakarta-monjali-site | https://klinikgigidentes.com/ | Home page HTML read 2026-10-02: no application/ld+json block; no microdata | 2026-10-02 |
| dentes-dental-clinic-yogyakarta-monjali-site-2 | https://klinikgigidentes.com/layanan/dental-implant/ | Service page HTML read 2026-10-02: no application/ld+json block; no microdata | 2026-10-02 |
| dentes-dental-clinic-yogyakarta-monjali-site-3 | https://klinikgigidentes.com/layanan/orthodontic-treatment/ | Service page HTML read 2026-10-02: no application/ld+json block; no microdata | 2026-10-02 |
| dentes-dental-clinic-yogyakarta-monjali-site-4 | https://klinikgigidentes.com/layanan/bleaching-treatment/ | Service page HTML read 2026-10-02: no application/ld+json block; no microdata | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Website structure read on 2026-10-02: no business structured data found. |
| 2026-09-30 | Re-read on 2026-09-30: the chain's website, klinikgigidentes.com, linked from the clinic's Google listing, is online; website restored to the contacts. The dentists' names and specialties now rest on the website's dentists page and on the founder named in the clinic's Google listing. |
| 2026-09-29 | Corrected 2026-09-29: published prices now unverified: the clinic has no website and its social page was not checked for this. |
| 2026-09-25 | Re-read on 2026-09-25: its Google listing. Recorded: Google 5.0 from 1,313 reviews, newest 2026-09-12; the owner replies to reviews; no signs of review manipulation. Found: low-rated reviews repeatedly describe appointments rescheduled or delayed without advance notice. Corrected: the stored Google Maps link pointed to a different Dentes branch (Godean); replaced with the correct Monjali listing, and the review assessment now rests on that listing. |
| 2026-09-10 | Website https://klinikgigidentes.com/ has been offline since the 2026-08-26 link sweep and was re-probed dead on 2026-09-10 (3 attempts, protocol and host variants, Maps listing checked for a replacement); removed from the card. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 2 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s1 [https://klinikgigidentes.com/]: https://klinikgigidentes.com/ (attempt1: Connect Timeout Error (attempted address: klinikgigidentes.com:443, timeout: 10000ms); attempt2 (+30s): Connect Timeout Error (attempted address: klinikgigidentes.com:443, timeout: 10000ms), other->stable-dead on recheck) | s3 [https://klinikgigidentes.com/cabang/dentes-monjali/]: https://klinikgigidentes.com/cabang/dentes-monjali/ (attempt1: Connect Timeout Error (attempted address: klinikgigidentes.com:443, timeout: 10000ms); attempt2 (+30s): Connect Timeout Error (attempted address: klinikgigidentes.com:443, timeout: 10000ms), other->stable-dead on recheck) |
| 2026-08-25 | Re-verification 2026-08-25: could not load klinikgigidentes.com (connection refused; blocked by the browser's site permissions), so website status could not be directly confirmed this cycle. Google Maps (search results panel for "Klinik Gigi Dentes Monjali | Klinik Dokter Gigi Terdekat Jogja") shows unchanged address (Monjali St No.91A) and phone (+62 851-0050-0101) matching stored data, rating 5.0 with 1,312 reviews, and normal operating hours (not permanently closed) -- but repeated attempts could not produce a compliant maps.google.com/maps/place/... citation URL (Google kept rendering this specific listing inside a two-card comparison panel against "Dentes Monjali 2" without resolving to a single place page), so no rating/review-count/geo values are recorded this cycle per sourcing rules. |
| 2026-08-25 | License verification 2026-08-25 against PDGI e-Sertifikasi: founder Handoko Setiawan Susilo and Agnes Endra found active in Cabang Sleman, matching the clinic's location; Titian Indah not found. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
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