Escalade Dental Specialist Center
According to our open methodology, this clinic scored 36.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 27 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1036.7/100
- Best for Expats#1334.8/100
- Best for Dental Implants#935/100
- Best for Emergency Dental Care#339.3/100
- Best Price Transparency#1818.8/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#538.7/100
Summary
Escalade Dental Specialist Center has operated in central Jakarta's Kuningan business district since 2008. The clinic moved to its current premises in Satrio Tower and focuses on specialist-led dental care covering prosthodontics, orthodontics, endodontics, oral surgery, pediatric dentistry, general dentistry, and esthetic procedures. The founding dentist, drg. Astrid Khatalia, Sp.Pros, is a licensed prosthodontics specialist, and WhatClinic lists multiple additional named specialists on staff.
Two premises have been cited in different sources: Menara Prima 2nd fl., Lingkar Mega Kuningan Kav.6.2 (older address cited on WhatClinic) and Satrio Tower 13th Floor, Kav C4, Prof. DR. Satrio (current per clinic website and Waze map). The Satrio Tower address is treated as current. Phone 021-5794-7792 appears in expat directories; WhatsApp +62 878 7513 8040 published on the official website. No public price list found. Google Maps rating not accessible via mirror sources. The KKI public search requires CAPTCHA completion; no STR numbers were retrievable via automated lookup.
Strengths
- Information Transparency: 16 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed WhatClinic lists: drg. Astrid Khatalia Sp.Pros (founder), drg. Novita Chicha Sartika SpKG, drg. Tri Julianti SpKGA, drg. Dicky Firmansyah SpBM, drg. Vanda Dwi Arthadini SpOrt, drg. Metty Suswanto SpOrth, drg. Maria Davina SpKG, plus general dentists [s2] | 3/3 |
| ✓ | Dentist specializations listed Prosthodontics, Endodontics, Pediatric, Oral Surgery, Orthodontics all documented with named specialists [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published General dentistry, esthetic dentistry, orthodontics (braces, Invisalign), prosthodontics (crowns, bridges, dentures), pediatrics, emergency care [s1] | 3/3 |
| ✓ | Clear contact details Phone 021-5794-7792, WhatsApp +62 878 7513 8040, Instagram @escaladedental on official site; email [email protected] cited in directory [s1] [s3] | 2/2 |
| ? | English website version Official website content not fully accessible; English availability not confirmed from accessible sources | 0/2 |
| ✓ | Address and map published Satrio Tower address confirmed on official site and Waze map listing [s1] [s4] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list found on official website or WhatClinic listing [s1] [s2] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not accessible via mirror sources | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints Single WhatClinic verified review (4.4/5) describes services positively; no complaint pattern identified [s2] | 2/2 |
| ✓ | No suspicious review patterns Only one verified review available; no suspicious pattern [s2] | 2/2 |
| ✓ | Active Facebook presence Facebook page found at facebook.com/p/ESCALADE-Dental-Care-Specialist-100076028378179/ [s4] | 1/1 |
| ✗ | TripAdvisor presence [s5] | 0/0.5 |
| ✓ | Other review platforms WhatClinic listing with ServiceScore 7.1 from 29 interactions; also listed on Lokadok and Konsula [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray X-ray equipment not explicitly documented in accessible sources | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Dental implants listed among services on WhatClinic [s2] | 2/2 |
| ✓ | Orthodontics Damon braces, ceramic braces, metal braces, Invisalign, retainers listed on official site; named orthodontists on staff [s1] | 2/2 |
| ✓ | Oral surgery drg. Dicky Firmansyah SpBM (Oral Surgery) listed as staff; oral surgery documented [s2] | 2/2 |
| ✓ | Pediatric dentistry drg. Tri Julianti SpKGA (pediatric dentist) listed; KIDS program documented [s2] | 1.5/1.5 |
| ✓ | Emergency care Emergency dental care listed as service on WhatClinic [s2] | 1.5/1.5 |
| ✓ | Works with international patients Recommended in multiple expat guides for Jakarta; clinic included in What's New Indonesia expat directory [s3] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +62 878 7513 8040 published on official site [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken Expat directories include clinic but English proficiency not confirmed from accessible sources | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Services grouped by category and described on official site [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 9:00-19:00, Sat 9:00-17:00 per What's New Indonesia directory [s3] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✓ | Mentioned for: best dentist Indonesia Appears in top results for the five canonical city queries; listed in Indonesia Expat article on top Jakarta dentists [s5] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Indonesia Featured in What's New Indonesia expat dental guide [s5] | 1/1 |
| ✗ | Mentioned for: dental implants Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s5] | 0/1 |
| ✓ | Mentioned for: Indonesia dental clinic for expats Specifically recommended for expats in Jakarta in multiple expat directories [s5] | 1/1 |
| ? | Structured data on website Official site not fully accessible for structured-data check | 0/1.5 |
| ✓ | Google indexing quality Clinic pages rank in Jakarta dental searches and appear in directory listings consistently [s5] | 2/2 |
| ? | Dedicated service pages Site navigation not fully verified via accessible fetch | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| drg. Astrid Khatalia, Sp.Pros [s1] [s2] | Prosthodontics (founder) | not published |
| drg. Novita Chicha Sartika, Sp.KG [s2] | Conservative/Restorative Dentistry (Endodontics) | not published |
| drg. Tri Julianti, Sp.KGA [s2] | Pediatric Dentistry | not published |
| drg. Dicky Firmansyah, Sp.BM [s2] | Oral and Maxillofacial Surgery | not published |
| drg. Vanda Dwi Arthadini, Sp.Ort [s2] | Orthodontics | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -10 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Information Transparency: English website version
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://escaladedental.com/ |
|---|---|
| Phone | +62 21 5794 7792 |
| +62 878 7513 8040 | |
| https://www.facebook.com/p/ESCALADE-Dental-Care-Specialist-100076028378179/ | |
| Address | Satrio Tower, 13th Floor, Unit B, Jl. Prof. DR. Satrio No. Kav C4, Kuningan Timur, Setiabudi, Jakarta Selatan 12950 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://escaladedental.com/ | official site: clinic name, Satrio Tower address, WhatsApp +62 878 7513 8040, Instagram @escaladedental, service categories (general, esthetic, orthodontic, prosthodontic), drg. Astrid Khatalia Sp.Pros as founder | 2026-08-18 |
| s2 | https://www.whatclinic.com/dentists/indonesia/jakarta/escalade-dent… | WhatClinic ServiceScore 7.1 from 29 interactions, 1 verified review 4.4/5, full specialist staff list (drg. Astrid Khatalia Sp.Pros, drg. Novita Chicha Sartika SpKG, drg. Tri Julianti SpKGA, drg. Dicky Firmansyah SpBM, drg. Vanda Dwi Arthadini SpOrt, drg. Metty Suswanto SpOrth, drg. Maria Davina SpKG), older Menara Prima address, services including implants and emergency | 2026-08-18 |
| s3 | https://www.whatsnewindonesia.com/jakarta/ultimate-guide/service/re… | expat directory listing: Menara Prima address, phone 021-5794-7792, hours Mon-Fri 9-19 / Sat 9-17, established 2008, recommended for expats | 2026-08-18 |
| s4 | https://www.waze.com/live-map/directions/id/daerah-khusus-ibukota-j… | Waze map listing confirming Satrio Tower Kav C4 address and Facebook page link | 2026-08-18 |
| s5 | search:the five canonical city queries | AI/search visibility checks 2026-08-18: Escalade Dental appears in multiple Jakarta dental top-list results for the canonical city query; not prominently ranked for implants or emergency-specific queries | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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