Family Dentistry
According to our open methodology, this clinic scored 62.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #16 of 27 ranked clinics · Last checked: 25 September 2026
62.8/100
Positions by Rating Profile
- Overall Transparency & Trust#1662.8/100
- Best for Expats#1262.5/100
- Best for Dental Implants#1557/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1543.2/100
- Best English-speaking Clinics#1067.3/100
- Best for Families / Children#1466.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Founder holds N2O (nitrous oxide/laughing gas) sedation certification only — not deep/asleep sedation. [family-dentistry-jakarta-sedation]
Summary
Family Dentistry is a long-established private dental clinic in Kebayoran Baru, South Jakarta, founded in 1978 by drg. Siti Adiningrum Wiradidjaja, DDS, FICD, FiADH. The clinic publishes a full specialist team of 17 dentists covering prosthodontics, pedodontics, periodontics, oral surgery, endodontics, orthodontics, and general dentistry. The English-language website serves an Indonesian and international patient base, and the clinic opens seven days a week including Sundays.
Address confirmed consistent across official site and directory sources: Jl. Melawai X No. 14, Kebayoran Baru. Phone +62 21 726 7267 and WhatsApp +62 817 9848 772 published on contact page. Email [email protected]. No price list was found. The clinic is not listed on WhatClinic Jakarta; reputation signals come from directory listings and the official website. The clinic has a documented partnership with the Indonesian Down Syndrome Association and Special Olympics.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 16 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed 17 dentists named with specializations and degrees on the team page [s2] | 3/3 |
| ✓ | Dentist specializations listed Prosthodontics, Pedodontics, Periodontics (incl. sub-specialist), Oral Surgery, Endodontics (incl. sub-specialist), Orthodontics, General Dentistry [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Incorporated dental healing across all named specialty areas documented on official site [s1] | 3/3 |
| ✓ | Clear contact details Phone, email, WhatsApp, and social media published on contact page [s3] | 2/2 |
| ✓ | English website version Website published in English [s1] | 2/2 |
| ✓ | Address and map published Jl. Melawai X No. 14 address consistent across official site and directories [s1] [s3] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list found on official website [s1] | 0/3 |
| ✗ | Cleaning price listed [family-dentistry-jakarta-deepen-2] | 0/2 |
| ✗ | Filling price listed [family-dentistry-jakarta-deepen-3] | 0/2 |
| ✗ | Crown price listed [family-dentistry-jakarta-deepen-4] | 0/2 |
| ✗ | Implant price listed [family-dentistry-jakarta-deepen-5] | 0/2 |
| ✗ | Consultation price listed [family-dentistry-jakarta-deepen-6] | 0/2 |
| ✗ | X-ray / imaging price listed [family-dentistry-jakarta-deepen-7] | 0/2 |
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-25 [family-dentistry-jakarta-deepen-9] | 6/6 |
| ◐ | Google review volume as of 2026-09-25 [family-dentistry-jakarta-deepen-10] | 2/3 |
| ✓ | Review recency [family-dentistry-jakarta-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replied to all 8 newest Google reviews read (July 2026) and to 1-star reviews in 2022 and 2024 [family-dentistry-jakarta-deepen-8] | 2/2 |
| ✗ | No recurring complaints Three reviews describe appointment scheduling failures: a cancellation shortly before the visit, a long wait despite arriving on time, and a booking that was never honoured [family-dentistry-jakarta-deepen-11] | 0/2 |
| ✓ | No suspicious review patterns [family-dentistry-jakarta-deepen] | 2/2 |
| ✓ | Active Facebook presence Facebook page @familydentistry.id linked from official site [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search for the clinic's name, with and without the city, returns no such clinic (checked 2026-10-01). [family-dentistry-jakarta-deepen-12] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, MyMediTravel or Trustpilot (checked 2026-10-01); the clinic's website links only its social media and a Google map. [family-dentistry-jakarta-deepen-13] [family-dentistry-jakarta-deepen-14] [family-dentistry-jakarta-deepen-15] [family-dentistry-jakarta-deepen-16] [family-dentistry-jakarta-deepen-17] | 0/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray X-ray equipment not explicitly documented on accessible pages | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Prosthodontics specialists on staff; implantology implied by specialist scope [s1] | 2/2 |
| ✓ | Orthodontics Two named orthodontists on staff: drg. Yovela Sp.Ort, drg. Tri Wahyudi Sp.Ort [s2] | 2/2 |
| ✓ | Oral surgery drg. Tavip Budi S, Sp.BM (Oral Surgery) listed on team page [s2] | 2/2 |
| ✓ | Pediatric dentistry Two pedodontists: drg. Wina Edriani Darwis Sp.KGA, drg. Avianty Sectiotania Sp.KGA; Special Olympics partnership documented [s2] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients English-language site; documented work with international organizations (Special Olympics) [s1] | 2/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +62 817 9848 772 published on contact page [s3] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language website; multiple dentists with international qualifications (DDS, FICD, FiADH, Subsp. credentials) [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Specialty areas and team bios described on official site [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 9:00-20:00, Sat 9:00-16:00, Sun 9:00-12:00; open all seven days [s3] | 1.5/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✓ | Mentioned for: best dentist Indonesia Appears in top results for the five canonical city queries; listed in Jakarta “best dentist” articles [s4] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s4] | 0/1 |
| ✓ | Structured data on website [family-dentistry-jakarta-sedation] | 1.5/1.5 |
| ✓ | Google indexing quality familydentistry.id pages rank for clinic-name searches and appear in Jakarta dental searches [s4] | 2/2 |
| ✓ | Dedicated service pages Dedicated team page with individual dentist profiles; service-specific pages not fully verified [s2] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & PDGI membership (e-Sertifikasi)
| Dentist | Specialization | PDGI e-Sertifikasi | Notes |
|---|---|---|---|
| drg. Siti Adiningrum Wiradidjaja, DDS, FICD, FiADH [s2] [family-dentistry-jakarta-doclic] | General Dentistry (founder) | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Jonan Angkawidjaja, Sp.Pros [s2] [family-dentistry-jakarta-doclic] | Prosthodontics | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Wina Edriani Darwis, Sp.KGA [s2] [family-dentistry-jakarta-doclic] | Pediatric Dentistry | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| Dr. Ganesha Wandawa, drg., Sp.Perio., Subsp. RPID (K) [s2] [family-dentistry-jakarta-doclic] | Periodontics | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Tavip Budi S, Sp.BM [s2] [family-dentistry-jakarta-doclic] | Oral Surgery | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Yovela, Sp.Ort [s2] [family-dentistry-jakarta-doclic] | Orthodontics | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://familydentistry.id/ |
|---|---|
| Phone | +62 21 726 7267 |
| +62 817 9848 772 | |
| https://www.facebook.com/familydentistry.id | |
| Google Maps | Map listing |
| Address | Jl. Melawai X No. 14, Melawai, Kebayoran Baru, Jakarta Selatan 12160 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://familydentistry.id/about-us/ | clinic name, founded 1978 by drg. S. Adiningrum Wiradidjaja, address Jl. Melawai X No.14 Kebayoran Baru, phone 021 726 7267, WhatsApp +62 817 9848772, Mon-Fri 9-20 / Sat 9-16 / Sun 9-12; English website; Special Olympics / Down Syndrome Association partnerships; HEPA air filter and negative-pressure rooms documented | 2026-08-18 |
| s2 | https://familydentistry.id/team/ | full list of 17 named dentists with specializations and post-nominals: drg. Siti Adiningrum DDS FICD FiADH (General/Founder), drg. Jonan Angkawidjaja Sp.Pros, drg. Wina Edriani Darwis Sp.KGA, drg. Diah Andriasti Sp.Pros, Dr. Ganesha Wandawa Sp.Perio Subsp.RPID(K), drg. Tavip Budi S Sp.BM, drg. Andika Damayanti K Sp.KG, Dr. Ike Dwi Maharti Sp.KG Subsp.KE(K), drg. Yovela Sp.Ort, drg. Monika Indriana FICD, drg. Ariza Indarika Sp.KG, drg. Tri Wahyudi Sp.Ort, drg. Avianty Sectiotania Sp.KGA, drg. Athira Fadya Junuzar, drg. Prilla Rinesya Sirath, drg. Ike Fishurie, drg. Khalisha Herudita Kartowisastro | 2026-09-10 |
| s3 | https://familydentistry.id/contact-us/ | address Jl. Melawai X No.14 Kebayoran Baru Jakarta Selatan, phone +62 21 726 7267, WhatsApp +62 817 9848 772, email [email protected], hours confirmed, social media @familydentistry.id | 2026-08-18 |
| s4 | search:best dentist Jakarta / English speaking dentist Jakarta / dental implants Jakarta / emergency dentist Jakarta / Jakarta dental clinic for expats | AI/search visibility checks 2026-08-18: Family Dentistry appears in Jakarta the five canonical city queries | 2026-08-18 |
| family-dentistry-jakarta-doclic | https://sertifikasi.pdgi.or.id/cek-dokter-gigi | searched: Siti Adiningrum — 1 exact result 'SITI ADININGRUM WIRADIDJAJA ADIWOSO', Cabang Jakarta Selatan | 2026-08-25 |
| family-dentistry-jakarta-sedation | https://familydentistry.id/ | JSON-LD on the homepage includes an Organization entity alongside page-level schema.org/WebPage and WebSite. | 2026-09-25 |
| family-dentistry-jakarta-refresh | https://www.google.com/maps/place/Family+Dentistry+Dental+Clinic/@-… | most recent review posted 1 month before 2026-08-25 | 2026-08-25 |
| family-dentistry-jakarta-deepen | https://www.google.com/maps?cid=3924724933785799686&hl=en | Not 100% five-star (histogram 4/0/3/7/181 of 195); the one same-day pair found among the 13 sampled reviews had no single-review accounts. | 2026-09-25 |
| family-dentistry-jakarta-deepen-2 | https://familydentistry.id/ | 25 pages read via the site's sitemap (services, team, contact pages); no price figures found anywhere. | 2026-09-25 |
| family-dentistry-jakarta-deepen-3 | https://familydentistry.id/ | Same 25-page read; no filling price. | 2026-09-25 |
| family-dentistry-jakarta-deepen-4 | https://familydentistry.id/ | Same 25-page read; no crown price. | 2026-09-25 |
| family-dentistry-jakarta-deepen-5 | https://familydentistry.id/ | Same 25-page read; no implant price. | 2026-09-25 |
| family-dentistry-jakarta-deepen-6 | https://familydentistry.id/ | Same 25-page read; no consultation price. | 2026-09-25 |
| family-dentistry-jakarta-deepen-7 | https://familydentistry.id/ | Same 25-page read; no X-ray price. | 2026-09-25 |
| family-dentistry-jakarta-deepen-8 | https://www.google.com/maps?cid=3924724933785799686&hl=en | owner replied (2026-07-15): "Thank you for choosing Family Dentistry. Your review means a lot to us." | 2026-09-25 |
| family-dentistry-jakarta-deepen-9 | https://www.google.com/maps?cid=3924724933785799686&hl=en | Google listing 2026-09-25: 4.9 from 195 reviews; histogram 5★ 181 / 4★ 7 / 3★ 3 / 2★ 0 / 1★ 4 | 2026-09-25 |
| family-dentistry-jakarta-deepen-10 | https://www.google.com/maps?cid=3924724933785799686&hl=en | Google listing 2026-09-25: 195 reviews, rating 4.9; histogram 5★ 181 / 4★ 7 / 3★ 3 / 2★ 0 / 1★ 4 | 2026-09-25 |
| family-dentistry-jakarta-deepen-11 | https://www.google.com/maps?cid=3924724933785799686&hl=en | Review by rionando jefry, 1 star, 2022-08-24: clinic cancelled the visit 3 hours before the appointment. Review by Indra, 3 stars, 2022-12-12: reminded to arrive at 18.30, still waiting at 19.15. Review by Riris Sirait, 1 star, 2024-09-14: a booking made in advance, with a deposit already paid, was never scheduled despite follow-up | 2026-09-29 |
| family-dentistry-jakarta-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Family%2… | TripAdvisor's own search, read 2026-10-01: "Family Dentistry" returned 12 results and "Family Dentistry Jakarta" returned 12 results; none of them is this clinic or a dental clinic in Jakarta (the matches are other places and businesses, e.g. in Wisconsin, California, Hawaii, Indiana, Vermont) | 2026-10-01 |
| family-dentistry-jakarta-deepen-13 | https://www.whatclinic.com/dentists/indonesia/jakarta | WhatClinic's Jakarta dentist directory, all six pages read 2026-10-01 (74 clinic listings): Family Dentistry of Jl. Melawai X is not among them, it is absent from WhatClinic's Jakarta sitemap entries too, and the profile addresses /jakarta/family-dentistry and /jakarta/family-dentistry-jakarta return "Page Not Found" | 2026-10-01 |
| family-dentistry-jakarta-deepen-14 | https://www.dentaldepartures.com/dentists/indonesia | Dental Departures, read 2026-10-01: its clinic search (all 1,106 clinics it returns) lists Indonesian clinics only in Bali (Denpasar, Kuta, Seminyak, Ubud, Nusa Dua); it has no clinic in Jakarta, Surabaya or Yogyakarta | 2026-10-01 |
| family-dentistry-jakarta-deepen-15 | https://www.mymeditravel.com/dentistry-clinics-in-indonesia | MyMediTravel's list of dentistry clinics in Indonesia, all six pages (53 clinics) read 2026-10-01: Family Dentistry (Jl. Melawai X, Kebayoran Baru) is not among them; the similarly named "Jakarta Smile - Family Dental" is a different clinic | 2026-10-01 |
| family-dentistry-jakarta-deepen-16 | https://www.trustpilot.com/review/familydentistry.id | Trustpilot's company page address for familydentistry.id, read 2026-10-01: "The page you're looking for could not be found" - no Trustpilot profile | 2026-10-01 |
| family-dentistry-jakarta-deepen-17 | https://familydentistry.id/ | The clinic's home page, read 2026-10-01: it links its Facebook, Instagram and LinkedIn accounts and a Google map, and no review platform | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Checked WhatClinic, Dental Departures, MyMediTravel and Trustpilot on 2026-10-01: presence on other review platforms corrected to none found, as the clinic has no profile on any of them. |
| 2026-09-29 | Read more of the clinic's lowest-rated Google reviews: a consistent theme of appointment scheduling failures across three reviews. Recorded: recurring complaints about scheduling confirmed. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's website and its Google listing. Recorded as published/present: owner replies to reviews, structured data (schema.org); Google 4.9 from 195 reviews. Checked and not found: a cleaning price, a filling price, a crown price, an implant price, a consultation price, an X-ray price. No suspicious review pattern found. |
| 2026-09-10 | Name-verification write-back 2026-09-10: 3 dentists confirmed via the clinic's own full team roster page https://familydentistry.id/team/ (earlier attempts at this URL had timed out; refetched successfully); sources added. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, not permanently closed; first-time Google rating captured (4.9, 195 reviews) plus pin coordinates. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Founder holds N2O (nitrous oxide/laughing gas) sedation certification only — not deep/asleep sedation. |
| 2026-08-25 | License verification 2026-08-25 against PDGI e-Sertifikasi: all 6 named dentists located as active PDGI members in Jakarta branches (mostly Jakarta Selatan), matching the clinic's location. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.