FDC Dental Clinic – Tugu Diponegoro Yogyakarta
According to our open methodology, this clinic scored 63.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 27 ranked clinics · Last checked: 25 September 2026
63.9/100
Positions by Rating Profile
- Overall Transparency & Trust#1263.9/100
- Best for Expatsnot ranked
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#465.1/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1663.4/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No service-detail pages with anaesthesia info were reachable from the homepage.
Summary
FDC Dental Clinic is a large Indonesian dental chain with 68+ branches across 25+ cities. The Tugu Diponegoro branch at Jl. Pangeran Diponegoro No.63 is one of two Yogyakarta locations (the other is at Jl. Kaliurang No.68). Services include teeth whitening, braces, extractions, cleaning, fillings, and dentures. The clinic is open every day 08:00–22:00. Dentist names are listed on the chain website. The clinic operates a mobile app and online reservation system. The website publishes a price list for this branch with regular and app prices (scaling, fillings, extractions, braces). Website is Indonesian only.
Chain website homepage lists four named dentists (drg. Friski Raisis, drg. Laura Zaizavonna, drg. Raden Dewi Nugrahani Hermayanti, drg. Yulmia Fatihah) without specifying which branches they serve. The Diponegoro branch page gives phone 02745017509 and WhatsApp 081197702005. The chain claims 210,000+ Google reviews network-wide. A second Yogyakarta branch exists at Jl. Kaliurang No.68; this entry covers Diponegoro only. Both branches are distinct addresses, so counted separately.
Strengths
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Medical Infrastructure: 5.5 of 13 verifiable points (missing: on-site X-ray; cBCT (3D imaging); emergency care; works with international patients)
- AI & Search Visibility: 4 of 10 verifiable points (missing: mentioned for: best dentist Indonesia; mentioned for: English speaking dentist Indonesia; mentioned for: dental implants Indonesia; mentioned for: emergency dentist Indonesia; mentioned for: Indonesia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
14 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed chain website lists drg. Friski Raisis, drg. Laura Zaizavonna, drg. Raden Dewi Nugrahani Hermayanti, drg. Yulmia Fatihah; branch assignment not specified [s1] | 3/3 |
| ✗ | Dentist specializations listed dentist names listed but no specializations stated [s1] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published teeth whitening, braces, extraction, cleaning, fillings, dentures listed on homepage [s1] | 3/3 |
| ✓ | Clear contact details phone 02745017509, WhatsApp 081197702005 on branch page [s2] | 2/2 |
| ✗ | English website version website in Indonesian only [s1] | 0/2 |
| ✓ | Address and map published full street address on branch page [s2] | 2/2 |
Price Transparency
9 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Standing price list for this branch: 46 items with regular and app prices [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 3/3 |
| ✓ | Cleaning price listed Scaling (all grades) Rp 480,000 regular, Rp 249,000 via the app [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 2/2 |
| ✓ | Filling price listed Back-tooth composite filling Rp 650,000 regular, Rp 449,000 via the app [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 2/2 |
| ✗ | Crown price listed Full 46-item branch price list read; no crown item [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 0/2 |
| ✗ | Implant price listed Full 46-item branch price list read; no implant item [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 0/2 |
| ✓ | Consultation price listed Orthodontic specialist consultation Rp 400,000 regular, Rp 200,000 via the app [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 2/2 |
| ✗ | X-ray / imaging price listed Full 46-item branch price list read; no X-ray item [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-25 [fdc-dental-clinic-yogyakarta-diponegoro-deepen-6] | 6/6 |
| ✓ | Google review volume as of 2026-09-25 [fdc-dental-clinic-yogyakarta-diponegoro-deepen-7] | 3/3 |
| ✓ | Review recency [fdc-dental-clinic-yogyakarta-diponegoro-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replied (2026-04-06) to a 1-star Google review about a painful filling, with an apology [fdc-dental-clinic-yogyakarta-diponegoro-deepen-4] | 2/2 |
| ✓ | No recurring complaints no specific complaint pattern found for Yogyakarta branches in accessible sources [s3] | 2/2 |
| ✓ | No suspicious review patterns [fdc-dental-clinic-yogyakarta-diponegoro-deepen] | 2/2 |
| ✓ | Active Facebook presence [s3] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search for the clinic's name, with and without the city, returns no such clinic (checked 2026-10-01). [fdc-dental-clinic-yogyakarta-diponegoro-deepen-8] | 0/0.5 |
| ✗ | Other review platforms No profile of this branch on WhatClinic, Dental Departures, MyMediTravel or Trustpilot (checked 2026-10-01); MyMediTravel lists only the chain's Bandung branch. [fdc-dental-clinic-yogyakarta-diponegoro-deepen-10] [fdc-dental-clinic-yogyakarta-diponegoro-deepen-11] [fdc-dental-clinic-yogyakarta-diponegoro-deepen-12] [fdc-dental-clinic-yogyakarta-diponegoro-deepen-9] | 0/0.5 |
Medical Infrastructure
5.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✗ | On-site X-ray The branch page's facilities list (intra-oral camera) and its full 46-item price list name no X-ray; nor does the rest of the chain website. [fdc-dental-clinic-yogyakarta-diponegoro-deepen-13] [fdc-dental-clinic-yogyakarta-diponegoro-deepen-14] [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 0/2 |
| ✗ | CBCT (3D imaging) No CT or 3D imaging on the branch page, its facilities list or price list, or anywhere on the chain website. [fdc-dental-clinic-yogyakarta-diponegoro-deepen-13] [fdc-dental-clinic-yogyakarta-diponegoro-deepen-14] [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 0/2 |
| ? | Implantology implants not listed in homepage service summary; not confirmed for this branch | 0/2 |
| ✓ | Orthodontics braces (behel gigi) listed [s1] | 2/2 |
| ✓ | Oral surgery tooth extraction listed [s1] | 2/2 |
| ✓ | Pediatric dentistry Children's tooth extraction (with or without injection) priced on the branch price list [fdc-dental-clinic-yogyakarta-diponegoro-deepen-2] | 1.5/1.5 |
| ✗ | Emergency care No emergency or same-day treatment on the branch page or the chain website; visits are booked through its app or WhatsApp. [fdc-dental-clinic-yogyakarta-diponegoro-deepen-13] [fdc-dental-clinic-yogyakarta-diponegoro-deepen-14] | 0/1.5 |
| ✗ | Works with international patients The chain website is in Indonesian only and says nothing about foreign or international patients. [fdc-dental-clinic-yogyakarta-diponegoro-deepen-13] [fdc-dental-clinic-yogyakarta-diponegoro-deepen-14] | 0/2 |
Communication & Service
6 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +62 811-9770-2005 [s2] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible online reservation via app and website [s1] | 1.5/1.5 |
| ✓ | Clear service explanations services described on homepage in Indonesian [s1] | 1/1 |
| ✓ | Convenient opening hours open daily 08:00–22:00 [s2] | 1.5/1.5 |
AI & Search Visibility
4 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia the five canonical city queries did not surface this clinic by name [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s4] | 0/1 |
| ✓ | Structured data on website [fdc-dental-clinic-yogyakarta-diponegoro-deepen-5] | 1.5/1.5 |
| ◐ | Google indexing quality chain brand is well-indexed nationally; Yogyakarta branch-specific pages have limited organic prominence [s4] | 1/2 |
| ✓ | Dedicated service pages [fdc-dental-clinic-yogyakarta-diponegoro-deepen-3] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & PDGI membership (e-Sertifikasi)
| Dentist | Specialization | PDGI e-Sertifikasi | Notes |
|---|---|---|---|
| drg. Friski Raisis [s1] [fdc-dental-clinic-yogyakarta-diponegoro-doclic] | General Dentist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Laura Zaizavonna [s1] [fdc-dental-clinic-yogyakarta-diponegoro-doclic] | General Dentist | not published | Found on the public register of PDGI, but registered at a different local branch. |
| drg. Raden Dewi Nugrahani Hermayanti [s1] [fdc-dental-clinic-yogyakarta-diponegoro-doclic] | General Dentist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Yulmia Fatihah [s1] [fdc-dental-clinic-yogyakarta-diponegoro-doclic] | General Dentist | not published | Found on the public register of PDGI, but registered at a different local branch. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: Implantology
- Communication & Service: Response speed
- Communication & Service: English spoken
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://fdcdentalclinic.co.id/ |
|---|---|
| Phone | +62 811-9770-2005 |
| +62 811 9770 2005 | |
| https://www.facebook.com/fdcdentalclinic.official/ | |
| Google Maps | Map listing |
| Address | Jl. Pangeran Diponegoro No.63, Gowongan, Kec. Jetis, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55233 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://fdcdentalclinic.co.id/ | chain homepage: service list (whitening, braces, extraction, cleaning, fillings, dentures), four dentist names, mobile app, Indonesian-only language, 68+ branches | 2026-08-18 |
| s2 | https://fdcdentalclinic.co.id/lokasi/fdc-diponegoro | Diponegoro branch address (Jl. Pangeran Diponegoro No.63, Gowongan, Jetis, Yogyakarta), phone 02745017509, WhatsApp 081197702005, hours daily 08:00-22:00, 4.9 rating snippet | 2026-08-18 |
| s3 | https://www.facebook.com/fdcdentalclinic.official/ | active Facebook page; no complaint pattern in accessible posts | 2026-08-18 |
| s4 | search:best dentist Yogyakarta / English speaking dentist Yogyakarta / dental implants Yogyakarta / emergency dentist Yogyakarta / Yogyakarta dental clinic for expats | visibility checks 2026-08-18: FDC Dental Clinic not named in top results for the five canonical city queries | 2026-08-18 |
| fdc-dental-clinic-yogyakarta-diponegoro-doclic | https://sertifikasi.pdgi.or.id/cek-dokter-gigi | searched: Zaizavonna — 1 exact result 'LAURA ZAIZAVONNA', but registered under Cabang Jakarta Timur rather than a Yogyakarta branch; treated as found on the strength of the rare/distinctive surname match, flagging the location mismatch | 2026-08-25 |
| fdc-dental-clinic-yogyakarta-diponegoro-refresh | https://www.google.com/maps/place/Klinik+Gigi+Jogja+-+FDC+Tugu+Dipo… | most recent review posted today (2026-08-25); another visible review 1 month prior | 2026-08-25 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen | https://www.google.com/maps?cid=7714197792773491144&hl=en | Not 100% five-star (histogram 28/6/9/35/4389 of 4467); the clinic receives reviews at very high volume (4467 total), so the same-day pair seen in the 10 sampled reviews is consistent with ordinary daily traffic. | 2026-09-25 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-2 | https://fdcdentalclinic.co.id/pricelist | Price list (Daftar Harga) for FDC Diponegoro read 2026-09-25: 46 items, each with a regular price ("Harga Non-Aplikasi") and an app price, e.g. "Signature Scaling All Grade" Rp 480.000 / Rp 249.000; "Tambal Gigi Belakang Komposit" Rp 650.000 / Rp 449.000; "Konsultasi Behel (Spesialis)" Rp 400.000 / Rp 200.000; "Pencabutan Gigi Anak Tanpa Injeksi" Rp 300.000 / Rp 250.000; odontectomy, root canal, braces, dentures, veneers, whitening; no crown, implant or X-ray item | 2026-09-25 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-3 | https://fdcdentalclinic.co.id/layanan/ | Six dedicated service pages found in the sitemap (scaling-gigi, behel-gigi, tambal-gigi, cabut-gigi, gigi-tiruan-gigi-palsu, veneer-gigi-memutihkan-gigi). | 2026-09-25 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-4 | https://www.google.com/maps?cid=7714197792773491144&hl=en | owner replied (2026-04-06) to a 1-star review about a painful filling: "Halo Kak, sebelumnya kami memohon maaf atas ketidaknyamanan yang Kakak alami...". | 2026-09-25 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-5 | https://fdcdentalclinic.co.id/pricelist | JSON-LD CollectionPage with mainEntity Organization on the price-list page; the branch's doctor-directory page carries Person/MedicalClinic/PostalAddress structured data for each of its 7 dentists, e.g. "worksFor":{"@type":"MedicalClinic","name":"FDC Diponegoro"}. | 2026-09-25 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-6 | https://www.google.com/maps?cid=7714197792773491144&hl=en | Google listing 2026-09-25: 5.0 from 4467 reviews; histogram 5★ 4389 / 4★ 35 / 3★ 9 / 2★ 6 / 1★ 28 | 2026-09-25 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-7 | https://www.google.com/maps?cid=7714197792773491144&hl=en | Google listing 2026-09-25: 4467 reviews, rating 5.0; histogram 5★ 4389 / 4★ 35 / 3★ 9 / 2★ 6 / 1★ 28 | 2026-09-25 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-8 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=FDC%20De… | TripAdvisor's own search, read 2026-10-01: "FDC Dental Clinic" returned 12 results and "FDC Dental Yogyakarta" returned 12 results; none of them is this clinic or a dental clinic in Yogyakarta (the matches are other places and businesses, e.g. in Vietnam, Colombia, Mexico, Philippines, Japan) | 2026-10-01 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-9 | https://www.whatclinic.com/dentists/indonesia/yogyakarta | WhatClinic: its Yogyakarta dentist listing (1 page, 9 clinics) and its Indonesia listing (9 pages, 118 clinics), checked against its profile sitemaps (133 dentist profiles in Indonesia, 9 of them in Yogyakarta) and the profile addresses built from the clinic's name (not found), have no profile for FDC Dental Clinic and none at Jl. Pangeran Diponegoro No.63 (checked 2026-10-01) | 2026-10-01 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-10 | https://www.dentaldepartures.com/dentists/indonesia | Dental Departures, read 2026-10-01: its clinic search (all 1,106 clinics it returns) lists Indonesian clinics only in Bali (Denpasar, Kuta, Seminyak, Ubud, Nusa Dua); it has no clinic in Jakarta, Surabaya or Yogyakarta | 2026-10-01 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-11 | https://www.mymeditravel.com/dentistry-clinics-in-indonesia | MyMediTravel's list of dentistry clinics in Indonesia, all six pages (53 clinics) read 2026-10-01: FDC Tugu Diponegoro is not among them; the FDC chain appears there only with its Bandung branch | 2026-10-01 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-12 | https://www.trustpilot.com/review/fdcdentalclinic.co.id | Trustpilot's company page address for fdcdentalclinic.co.id, read 2026-10-01: "The page you're looking for could not be found" - no Trustpilot profile | 2026-10-01 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-13 | https://fdcdentalclinic.co.id/lokasi/fdc-diponegoro | Branch page as rendered on 2026-10-02: address, phones and booking; its facilities list - welcome drink, programmes, aesthetic waiting room, professional dentists, intra-oral camera technology, insurance support, flexible payment; services with prices (braces from Rp 1,999,000 with the app) and recent reviews. No X-ray or CT imaging, no emergency or same-day care and nothing for foreign patients; the page, like the whole site, is in Indonesian only | 2026-10-02 |
| fdc-dental-clinic-yogyakarta-diponegoro-deepen-14 | https://fdcdentalclinic.co.id/ | Chain homepage and its client-rendered sections read on 2026-10-02 (services, current promotions - 12 offers in the site's promotions feed -, testimonials, articles, clinic tour): booking through its app or WhatsApp; no X-ray or CT imaging, emergency care or service for foreign patients | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the branch page and the chain website's app-rendered pages on 2026-10-02: it documents no X-ray or CT imaging, no emergency care and no service for foreign patients. |
| 2026-10-01 | Checked WhatClinic, Dental Departures, MyMediTravel and Trustpilot on 2026-10-01: presence on other review platforms corrected to none found, as the clinic has no profile on any of them. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's website, including the price list for this branch, and its Google listing. Recorded: a standing price list with regular and app prices (scaling, fillings, an orthodontic consultation, extractions including children's extractions, braces); owner replies to reviews; structured data (schema.org); dedicated service pages; Google 5.0 from 4,467 reviews. Checked and not found on the price list: crown, implant and X-ray prices. No suspicious review pattern found. Corrected: the clinic does publish a price list (previously recorded as not found). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live (network-wide homepage; no per-location contact shown there), address unchanged, not permanently closed. Google Maps lists this location as "Klinik Gigi Jogja - FDC Tugu Diponegoro" with phone +62 811-9770-2005 -- recorded as current contact number (stored +62 274 501 7509 could not be cross-checked against the site). First-time Google rating captured (5.0, 4458 reviews) plus pin coordinates. |
| 2026-08-25 | License verification 2026-08-25 against PDGI e-Sertifikasi: all 4 named dentists located by exact name in PDGI; 2 show branch-transfer status and 2 (Zaizavonna, Fatihah) are registered under non-Yogyakarta branches (Jakarta Timur, Kab. Bekasi), which may reflect relocation or, less likely, a different namesake. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
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