Klinik Utama Lunox (Lunox Dental Clinic)
According to our open methodology, this clinic scored 57.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #21 of 27 ranked clinics · Last checked: 25 September 2026
57.2/100
Positions by Rating Profile
- Overall Transparency & Trust#2157.2/100
- Best for Expats#2054.5/100
- Best for Dental Implants#1950.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2040.2/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Oral surgery ('bedah mulut') mentioned for complex extractions but no anaesthesia/sedation detail found.
Summary
Klinik Utama Lunox is a private dental clinic on Jl. Serayu in the Cihapit area of central Bandung, registered as a klinik utama (specialist clinic). The website lists seven dentists, the majority holding specialist qualifications in orthodontics, prosthodontics, oral surgery and conservative dentistry, and describes services across those specialties plus general and aesthetic dentistry. The site is primarily in Indonesian and does not publish a price list.
The website is in Indonesian with some English navigation labels. Opening hours on the site read Mon-Sat 08:00-21:30 and Sat-Sun 08:00-16:00, with Saturday appearing in both ranges; the weekday evening range and Sunday morning range are treated as the published schedule. No email, price list, imaging equipment or clinic operating licence number is published on the site. The lead orthodontist drg. Adhy Ganjar A., Sp.Ort also appears in a separate Foursquare listing at Jl. Prof. Eyckman, Pasteur.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 17 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 10 verifiable points (missing: mentioned for: best dentist Indonesia; mentioned for: English speaking dentist Indonesia; mentioned for: dental implants Indonesia; mentioned for: emergency dentist Indonesia; mentioned for: Indonesia dental clinic for expats; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed seven dentists named: drg. Adhy Ganjar A. Sp.Ort, drg. Tiara Aulia Sp.Ort, drg. Khizfi Nurfiqoh Sp.Ort, drg. Husna Indriyani Sp.Pros, drg. Ryant Ganda Sp.BM, drg. M. Erlangga M. Y. Sp.KG, drg. Salma Nadiyah [s1] | 3/3 |
| ✓ | Dentist specializations listed orthodontists (Sp.Ort), prosthodontist (Sp.Pros), oral surgeon (Sp.BM), conservative dentistry (Sp.KG), general dentist [s1] | 2/2 |
| ✓ | Real clinic photos [lunox-dental-clinic-bandung-deepen-5] | 2/2 |
| ✓ | Service list published orthodontics, prosthodontics, oral surgery, conservative/restorative dentistry, general and aesthetic dentistry [s1] | 3/3 |
| ✓ | Clear contact details phone +62 817 225 999 and Facebook page consistent across site and directory [s1] [s2] | 2/2 |
| ✗ | English website version site is primarily in Indonesian with only some English navigation labels [s1] | 0/2 |
| ✓ | Address and map published full street address published; verified against Waze/directory listing [s1] [s2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published no price list found on the site [s1] | 0/3 |
| ✗ | Cleaning price listed [lunox-dental-clinic-bandung-deepen-6] | 0/2 |
| ✗ | Filling price listed [lunox-dental-clinic-bandung-deepen-7] | 0/2 |
| ✗ | Crown price listed [lunox-dental-clinic-bandung-deepen-8] | 0/2 |
| ✗ | Implant price listed [lunox-dental-clinic-bandung-deepen-9] | 0/2 |
| ✗ | Consultation price listed [lunox-dental-clinic-bandung-deepen-10] | 0/2 |
| ✗ | X-ray / imaging price listed [lunox-dental-clinic-bandung-deepen-11] | 0/2 |
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-25 [lunox-dental-clinic-bandung-deepen-20] | 6/6 |
| ◐ | Google review volume as of 2026-09-25 [lunox-dental-clinic-bandung-deepen-21] | 2.5/3 |
| ◐ | Review recency [lunox-dental-clinic-bandung-refresh] | 1.5/3 |
| ✓ | Clinic responds to reviews Owner replied to a 1-star Google review (2022-06-28), asking for details so the team could follow up [lunox-dental-clinic-bandung-deepen-12] | 2/2 |
| ✓ | No recurring complaints [lunox-dental-clinic-bandung-deepen] | 2/2 |
| ✓ | No suspicious review patterns [lunox-dental-clinic-bandung-deepen-13] | 2/2 |
| ✓ | Active Facebook presence facebook.com/lunoxdentalclinic page found [s2] | 1/1 |
| ✗ | TripAdvisor presence [lunox-dental-clinic-bandung-deepen-2] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel or Trustpilot (checked 2026-10-01). [lunox-dental-clinic-bandung-deepen-3] [lunox-dental-clinic-bandung-platforms] [lunox-dental-clinic-bandung-platforms-2] [lunox-dental-clinic-bandung-platforms-3] [lunox-dental-clinic-bandung-platforms-4] | 0/0.5 |
Medical Infrastructure
8 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The clinic's Facebook page invites patients to a panoramic X-ray at the clinic. [lunox-dental-clinic-bandung-deepen-22] | 2/2 |
| ? | CBCT (3D imaging) A panoramic X-ray is documented, but no cone beam CT on the website, Facebook page or listing photos. [lunox-dental-clinic-bandung-deepen-23] | 0/2 |
| ✓ | Implantology Implant placement is a bookable treatment on the clinic's online booking form [lunox-dental-clinic-bandung-deepen-14] | 2/2 |
| ✓ | Orthodontics three orthodontists on staff [s1] | 2/2 |
| ✓ | Oral surgery oral surgeon (Sp.BM) on staff [s1] | 2/2 |
| ✗ | Pediatric dentistry [lunox-dental-clinic-bandung-deepen-15] [lunox-dental-clinic-bandung-deepen-4] | 0/1.5 |
| ✗ | Emergency care [lunox-dental-clinic-bandung-deepen-16] [lunox-dental-clinic-bandung-deepen-17] | 0/1.5 |
| ? | Works with international patients no English site version or international-patient services documented | 0/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp contact available via the site using the listed number [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken not documented; site is in Indonesian | 0/2.5 |
| ✓ | Pre-visit consultation possible Online booking form with a choice of treatment, dentist, date and time [lunox-dental-clinic-bandung-deepen-19] | 1.5/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours open evenings to 21:30 on weekdays and on Saturdays/Sundays per the site [s1] | 1.5/1.5 |
AI & Search Visibility
3.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s3] | 0/1 |
| ✓ | Structured data on website schema.org references detected on the homepage (7 matches); no LocalBusiness/Dentist itemtype confirmed [s1] | 1.5/1.5 |
| ✓ | Google indexing quality own site ranks for the clinic name; appears in Bandung dental listings [s2] | 2/2 |
| ✗ | Dedicated service pages [lunox-dental-clinic-bandung-deepen-18] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & PDGI membership (e-Sertifikasi)
| Dentist | Specialization | PDGI e-Sertifikasi | Notes |
|---|---|---|---|
| drg. Adhy Ganjar A., Sp.Ort [s1] [lunox-dental-clinic-bandung-doclic] | Orthodontist | NPA 1201.012887 | Membership number of PDGI, not a state licence number. |
| drg. Tiara Aulia, Sp.Ort [s1] [lunox-dental-clinic-bandung-doclic] | Orthodontist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Khizfi Nurfiqoh, Sp.Ort [s1] [lunox-dental-clinic-bandung-doclic] | Orthodontist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Husna Indriyani, Sp.Pros [s1] [lunox-dental-clinic-bandung-doclic] | Prosthodontist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Ryant Ganda, Sp.BM [s1] [lunox-dental-clinic-bandung-doclic] | Oral Surgeon | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. M. Erlangga M. Y., Sp.KG [s1] [lunox-dental-clinic-bandung-doclic] | Conservative Dentistry Specialist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Salma Nadiyah [s1] [lunox-dental-clinic-bandung-doclic] | General Dentist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Clear service explanations
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://lunox.co.id/ |
|---|---|
| Phone | +62 817 225 999 |
| +62 817 225 999 | |
| https://www.facebook.com/lunoxdentalclinic/ | |
| Google Maps | Map listing |
| Address | Jl. Serayu No.1, Cihapit, Kec. Bandung Wetan, Kota Bandung, Jawa Barat 40114 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://lunox.co.id/ | official site: name Klinik Utama Lunox, address Jl. Serayu No.1 Cihapit, phone +62 817 225 999, seven named dentists with specializations, service list, hours Mon-Sat 08:00-21:30 / Sat-Sun 08:00-16:00; no prices, no licence numbers; 7 schema.org references found in the page source | 2026-09-25 |
| s2 | https://whatsnewindonesia.com/bandung/ultimate-guide/service/best-d… | independent Bandung dental guide confirming Lunox Dental Clinic, address and Facebook presence | 2026-08-18 |
| s3 | search:best dentist Bandung / English speaking dentist Bandung / dental implants Bandung / emergency dentist Bandung / Bandung dental clinic for expats | AI/search visibility checks 2026-08-18: no Bandung clinics appear in top answers for the five canonical city queries | 2026-08-18 |
| lunox-dental-clinic-bandung-doclic | https://sertifikasi.pdgi.or.id/cek-dokter-gigi | searched: Adhy Ganjar — 1 exact result 'ADHY GANJAR ANGGAKUSUMAH' (matches 'A.' initial), Cabang Kota Bandung; detail confirms specialization 'Dokter Gigi Spesialis Ortodonti' matching Sp.Ort, Anggota Aktif, NPA 1201.012887, No Serkom 012887 02 03 00825, Tanggal Serkom 15-06-2022 | 2026-08-25 |
| lunox-dental-clinic-bandung-refresh | https://www.google.com/maps/place/Lunox+Dental+Clinic+(DC+by+LUNOX)… | most recent review among those visible posted about 1 year before 2026-08-25 | 2026-08-25 |
| lunox-dental-clinic-bandung-deepen | https://www.google.com/maps?cid=3860322299030636808&hl=en | Lowest-rated reviews (histogram 4 of 332 at 1-2 stars) show no shared theme: a broken-tooth filling visit, one word "Not recommended", two blank 1-star ratings, and a 4-star review about WhatsApp scheduling friction; no repeated specific complaint. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Lunox%20… | TripAdvisor TypeAheadJson search for "Lunox Dental Clinic Bandung" returns only unrelated geographic matches (Bandung as a destination, Bandungan, Bandungrejo), no clinic listing; the clinic's own site (read in full) does not link to TripAdvisor. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-3 | https://www.whatclinic.com/dentists/indonesia/bandung | WhatClinic: its Bandung dentist listing (1 page, 3 clinics shown) and its Indonesia listing (9 pages, 118 clinics), checked against its profile sitemaps (133 dentist profiles in Indonesia, 3 of them in Bandung) and the profile addresses built from the clinic's name (not found), have no profile for Lunox Dental Clinic and none at Jl. Serayu No.1 (checked 2026-10-01) | 2026-10-01 |
| lunox-dental-clinic-bandung-deepen-4 | https://janjitemu.lunox.co.id/appointments/create | Booking form treatment list (orthodontics, prosthodontics incl. implants, conservative, oral surgery, general) and dentist list (Sp.Ort, Sp.Prost, Sp.KG, Sp.BM, general) have no pediatric item or pediatric dentist | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-5 | https://lunox.co.id/ | Self-hosted photos on the clinic's own domain (wp-content/uploads), including one filed as a WhatsApp-shared image; one shows drg. Tiara Aulia, Sp.Ort in a clinic uniform embroidered with her name and title "Orthodontist" — a genuine staff photo, not stock. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-6 | https://lunox.co.id/ | Single-page site (confirmed via wp-sitemap.xml: only the homepage, one blog post, a category and an author archive exist); full homepage read, no price figures for any service. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-7 | https://lunox.co.id/ | Same single-page site read in full; no filling price. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-8 | https://lunox.co.id/ | Same single-page site read in full; no crown price. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-9 | https://lunox.co.id/ | Same single-page site read in full; no implant price (and no implant service mentioned at all). | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-10 | https://lunox.co.id/ | Same single-page site read in full; no consultation price or free-consultation statement. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-11 | https://lunox.co.id/ | Same single-page site read in full; no X-ray price. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-12 | https://www.google.com/maps?cid=3860322299030636808&hl=en | owner replied to a 1-star review (2022-06-28): "Halo. bisa diinfokan ka keluhannya? Agar kami bisa bantu follow up ke tim terkait." | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-13 | https://www.google.com/maps?cid=3860322299030636808&hl=en | Rating not 100% five-star (histogram 4/0/0/2/326 of 332), dates of the sampled reviews span 2022-2026, no same-day clustering found in the 9 sampled reviews. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-14 | https://janjitemu.lunox.co.id/appointments/create | Clinic booking form (linked from lunox.co.id) lists "Pemasangan Implan" (implant placement) under both prosthodontics and oral surgery, read 2026-09-25 | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-15 | https://lunox.co.id/ | Homepage fully read; no pediatric dentist or children's dentistry service listed among the practice's specialists or services. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-16 | https://lunox.co.id/ | Homepage fully read; no same-day or emergency appointment wording found. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-17 | https://janjitemu.lunox.co.id/appointments/create | Booking form treatment list has no emergency or same-day pain item | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-18 | https://lunox.co.id/ | Site confirmed single-page via wp-sitemap.xml (home, one post, a category and an author archive only); no separate pages exist for individual services. | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-19 | https://janjitemu.lunox.co.id/appointments/create | Booking form: "Keluhan" treatment selector (e.g. Konsultasi Pasien Baru Ortodonti, Pemasangan Implan, Scaling), "Pilih Dokter" with 8 named dentists, date and time slots | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-20 | https://www.google.com/maps?cid=3860322299030636808&hl=en | Google listing 2026-09-25: 4.9 from 332 reviews; histogram 5★ 326 / 4★ 2 / 3★ 0 / 2★ 0 / 1★ 4 | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-21 | https://www.google.com/maps?cid=3860322299030636808&hl=en | Google listing 2026-09-25: 332 reviews, rating 4.9; histogram 5★ 326 / 4★ 2 / 3★ 0 / 2★ 0 / 1★ 4 | 2026-09-25 |
| lunox-dental-clinic-bandung-deepen-22 | https://www.facebook.com/lunoxdentalclinic/videos/1095858259690568/ | Video post of 2026-09-21 on the clinic's Facebook page, read 2026-10-01: it invites patients with unexplained jaw pain to check their teeth and jaw "melalui foto rontgen panoramic" (with a panoramic X-ray) at Lunox Dental Clinic | 2026-10-01 |
| lunox-dental-clinic-bandung-deepen-23 | https://www.facebook.com/lunoxdentalclinic/ | The clinic's Facebook posts of the past year (137, read 2026-10-01), its one-page website and the photos on its Google listing (reception, waiting area) were checked: a panoramic X-ray is offered, but no cone beam CT is mentioned or shown | 2026-10-01 |
| lunox-dental-clinic-bandung-platforms | https://www.dentaldepartures.com/dentists/indonesia | Dental Departures: its 49 Indonesian clinics are all on Bali; it lists none in Bandung (checked 2026-10-01) | 2026-10-01 |
| lunox-dental-clinic-bandung-platforms-2 | https://bookimed.com/clinics/country=indonesia/ | Bookimed: its Indonesia clinic ranking ("6 verified options": hair-transplant, wellness and medical centres) lists no dental clinic, and none of the 2,127 clinic pages in its clinic sitemap carries this clinic's name (checked 2026-10-01) | 2026-10-01 |
| lunox-dental-clinic-bandung-platforms-3 | https://www.mymeditravel.com/dentistry-clinics-in-indonesia | MyMediTravel: its Indonesia dentistry listing (53 clinics announced, every page read) shows three Bandung clinics (My Dental Clinic, Osaka Dental, FDC Dental Clinic Bandung), not Lunox (checked 2026-10-01) | 2026-10-01 |
| lunox-dental-clinic-bandung-platforms-4 | https://www.trustpilot.com/review/lunox.co.id | Trustpilot: no company page for lunox.co.id (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Read a year of the clinic's Facebook posts on 2026-10-01: a post of 2026-09-21 offers panoramic X-rays at the clinic, so on-site X-ray is recorded. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's website, its online booking page and its Google listing. Recorded: genuine staff photos; owner replies to reviews; implant placement offered (listed on the booking form); online booking with a choice of treatment, dentist, date and time; Google 4.9 from 332 reviews. Checked and not found: cleaning, filling, crown, implant, consultation and X-ray prices; a TripAdvisor presence; presence on other review platforms; pediatric dentistry; emergency care; dedicated service pages. No recurring complaint pattern or suspicious review pattern found. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s4 [https://kki.go.id/cekdokter/form]: https://kki.go.id/cekdokter/form (attempt1: Connect Timeout Error (attempted address: kki.go.id:443, timeout: 10000ms); attempt2 (+30s): Connect Timeout Error (attempted address: kki.go.id:443, timeout: 10000ms), other->stable-dead on recheck) |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, not permanently closed; first-time Google rating captured (4.9, 332 reviews) plus pin coordinates. |
| 2026-08-25 | License verification 2026-08-25 against PDGI e-Sertifikasi: all 7 named dentists located as active PDGI members in Cabang Kota Bandung, matching the clinic's location; specialisations on the clinic site align with PDGI-listed qualifications where checked (e.g. Adhy Ganjar A. = Dokter Gigi Spesialis Ortodonti). |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
Contact us about Klinik Utama Lunox (Lunox Dental Clinic) Email us