Klinik Utama Lunox (Lunox Dental Clinic)
According to our open methodology, this clinic scored 21.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #25 of 27 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#2521.1/100
- Best for Expats#2419.3/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2411.3/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
Summary
Klinik Utama Lunox is a private dental clinic on Jl. Serayu in the Cihapit area of central Bandung, registered as a klinik utama (specialist clinic). The website lists seven dentists, the majority holding specialist qualifications in orthodontics, prosthodontics, oral surgery and conservative dentistry, and describes services across those specialties plus general and aesthetic dentistry. The site is primarily in Indonesian and does not publish a price list.
The website is in Indonesian with some English navigation labels. Opening hours on the site read Mon-Sat 08:00-21:30 and Sat-Sun 08:00-16:00, with Saturday appearing in both ranges; the weekday evening range and Sunday morning range are treated as the published schedule. No email, price list, imaging equipment or clinic operating licence number is published on the site. The lead orthodontist drg. Adhy Ganjar A., Sp.Ort also appears in a separate Foursquare listing at Jl. Prof. Eyckman, Pasteur.
Strengths
- Information Transparency: 16 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- AI & Search Visibility: 3.5 of 8.5 verifiable points (missing: mentioned for: best dentist indonesia; mentioned for: english speaking dentist indonesia; mentioned for: dental implants indonesia; mentioned for: emergency dentist indonesia; mentioned for: indonesia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed seven dentists named: drg. Adhy Ganjar A. Sp.Ort, drg. Tiara Aulia Sp.Ort, drg. Khizfi Nurfiqoh Sp.Ort, drg. Husna Indriyani Sp.Pros, drg. Ryant Ganda Sp.BM, drg. M. Erlangga M. Y. Sp.KG, drg. Salma Nadiyah [s1] | 3/3 |
| ✓ | Dentist specializations listed orthodontists (Sp.Ort), prosthodontist (Sp.Pros), oral surgeon (Sp.BM), conservative dentistry (Sp.KG), general dentist [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published orthodontics, prosthodontics, oral surgery, conservative/restorative dentistry, general and aesthetic dentistry [s1] | 3/3 |
| ✓ | Clear contact details phone +62 817 225 999 and Facebook page consistent across site and directory [s1] [s2] | 2/2 |
| ✗ | English website version site is primarily in Indonesian with only some English navigation labels [s1] | 0/2 |
| ✓ | Address and map published full street address published; verified against Waze/directory listing [s1] [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published no price list found on the site [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not verifiable via accessible sources | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints no accessible review corpus found to assess | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence facebook.com/lunoxdentalclinic page found [s2] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology prosthodontics and oral surgery offered, but dental implant treatment not explicitly listed | 0/2 |
| ✓ | Orthodontics three orthodontists on staff [s1] | 2/2 |
| ✓ | Oral surgery oral surgeon (Sp.BM) on staff [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients no English site version or international-patient services documented | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp contact available via the site using the listed number [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken not documented; site is in Indonesian | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours open evenings to 21:30 on weekdays and on Saturdays/Sundays per the site [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s3] | 0/1 |
| ✓ | Structured data on website schema.org references detected on homepage via curl check (7 matches); no LocalBusiness/Dentist itemtype confirmed [s1] | 1.5/1.5 |
| ✓ | Google indexing quality own site ranks for the clinic name; appears in Bandung dental listings [s2] | 2/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| drg. Adhy Ganjar A., Sp.Ort [s1] | Orthodontist | not published |
| drg. Tiara Aulia, Sp.Ort [s1] | Orthodontist | not published |
| drg. Khizfi Nurfiqoh, Sp.Ort [s1] | Orthodontist | not published |
| drg. Husna Indriyani, Sp.Pros [s1] | Prosthodontist | not published |
| drg. Ryant Ganda, Sp.BM [s1] | Oral Surgeon | not published |
| drg. M. Erlangga M. Y., Sp.KG [s1] | Conservative Dentistry Specialist | not published |
| drg. Salma Nadiyah [s1] | General Dentist | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -10 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://lunox.co.id/ |
|---|---|
| Phone | +62 817 225 999 |
| +62 817 225 999 | |
| https://www.facebook.com/lunoxdentalclinic/ | |
| Address | Jl. Serayu No.1, Cihapit, Kec. Bandung Wetan, Kota Bandung, Jawa Barat 40114 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://lunox.co.id/ | official site: name Klinik Utama Lunox, address Jl. Serayu No.1 Cihapit, phone +62 817 225 999, seven named dentists with specializations, service list, hours Mon-Sat 08:00-21:30 / Sat-Sun 08:00-16:00; no prices, no licence numbers; schema.org curl check (7 matches) | 2026-08-18 |
| s2 | https://whatsnewindonesia.com/bandung/ultimate-guide/service/best-d… | independent Bandung dental guide confirming Lunox Dental Clinic, address and Facebook presence | 2026-08-18 |
| s3 | search:the five canonical city queries | AI/search visibility checks 2026-08-18: no Bandung clinics appear in top answers for the five canonical city queries | 2026-08-18 |
| s4 | https://kki.go.id/cekdokter/form | Konsil Kesehatan Indonesia public STR lookup (search by dentist name or STR number, profession Dokter Gigi, CAPTCHA-gated); used to attempt licence verification - no STR numbers are published by the clinic to cross-check | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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