My Dental Clinic Bandung
According to our open methodology, this clinic scored 66.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 27 ranked clinics · Last checked: 25 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#966.1/100
- Best for Expats#964/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1444.6/100
- Best English-speaking Clinics#967.7/100
- Best for Families / Children#870.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Has oral & maxillofacial surgeon on staff but no sedation/GA info published.
Summary
My Dental Clinic is a private dental clinic in Bandung with a main location at Seruni Business Center on Jl. Merdeka and a second branch on Jl. Nasution. The English- and Indonesian-language website lists a team of specialist dentists covering prosthodontics, periodontics, oral and maxillofacial surgery, pediatric dentistry, endodontics and orthodontics, and states that the dentists speak English. The site documents an in-house laboratory and family facilities but does not publish a price list.
Two branches share the brand: main at Seruni Business Center, Jl. Merdeka No.49 (phone 022-4217116, [email protected]) and a branch at Komp. Ruko Nasution Kav.11, Mandalajati (phone 085183047794, [email protected]). WhatsApp +628122107794. The site shows a laboratory and lists X-ray and CBCT imaging under its Lumina Dental Diagnostic & Laboratory service. An expat forum post reports the dentists speak English. No prices and no clinic operating licence or dentist STR numbers are published.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed named team incl. drg. Maya S. Prabowo Sp.Pros, drg. Gunawan Putra Anggoro Sp.Pros, drg. Henry Mandalas Sp.Perio, drg. Franky Oscar Sp.BM, drg. Selvia Yunita Dhea Sp.KGA, drg. Fadli Azhari Sp.KG [s2] | 3/3 |
| ✓ | Dentist specializations listed prosthodontist, periodontist, oral & maxillofacial surgeon, paedodontist, endodontist, orthodontist [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published general dentistry, prosthodontics, orthodontics, pediatric dentistry, periodontics, endodontics, oral and maxillofacial surgery [s1] | 3/3 |
| ✓ | Clear contact details phones, emails and WhatsApp for both branches published [s1] | 2/2 |
| ✓ | English website version site content available in English [s1] | 2/2 |
| ✓ | Address and map published full addresses for both branches published; map embed not directly verified [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The clinic's homepage and service pages (general practice, CBCT) describe treatments without price figures [my-dental-clinic-bandung-deepen-11] [my-dental-clinic-bandung-deepen-12] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-25 [my-dental-clinic-bandung-deepen-6] | 6/6 |
| ◐ | Google review volume as of 2026-09-25 [my-dental-clinic-bandung-deepen-7] | 2.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-08-07 (listing read 2026-09-26). [my-dental-clinic-bandung-gbp-2026-09-26] | 3/3 |
| ✓ | Clinic responds to reviews Owner replied (2017-07-06) to a Google review asking about cleaning and braces prices, giving the clinic's phone and WhatsApp numbers [my-dental-clinic-bandung-deepen] | 2/2 |
| ✓ | No recurring complaints [my-dental-clinic-bandung-deepen-3] | 2/2 |
| ✓ | No suspicious review patterns [my-dental-clinic-bandung-deepen-4] | 2/2 |
| ✓ | Active Facebook presence Facebook page "My Dental Clinic" (752 followers) with posts up to 2026-09-26, found under the clinic's name; its About section gives the clinic's address and phone. [my-dental-clinic-bandung-presence] | 1/1 |
| ✗ | TripAdvisor presence [my-dental-clinic-bandung-deepen-2] [my-dental-clinic-bandung-deepen-5] | 0/0.5 |
| ✓ | Other review platforms listed on WhatClinic Bandung directory [s3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The clinic offers periapical X-rays as a dedicated imaging service [my-dental-clinic-bandung-deepen-8] | 2/2 |
| ✓ | CBCT (3D imaging) The clinic offers CBCT imaging as a dedicated service, including a CBCT plus surgical guide package [my-dental-clinic-bandung-deepen-9] | 2/2 |
| ? | Implantology prosthodontics and oral surgery offered; dental implants not explicitly listed | 0/2 |
| ✓ | Orthodontics Orthodontist is listed as one of the clinic's specialist categories [my-dental-clinic-bandung-deepen-10] | 2/2 |
| ✓ | Oral surgery oral and maxillofacial surgeon on the team [s1] [s2] | 2/2 |
| ✓ | Pediatric dentistry Paedodontist (pediatric dentistry) is listed as one of the clinic's specialist categories [my-dental-clinic-bandung-deepen-10] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients expat forum reports the dentists speak English, described as reassuring for foreigners [s4] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +62 812 2107 794 published [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English site content; expat forum states dentists speak English [s1] [s4] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Mon-Sat 10:00-20:00, open evenings and Saturdays [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s5] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s5] | 0/1 |
| ✓ | Structured data on website schema.org reference detected on the homepage (1 match); no LocalBusiness/Dentist itemtype confirmed [s1] | 1.5/1.5 |
| ✓ | Google indexing quality own site ranks for the clinic name; also on WhatClinic [s3] | 2/2 |
| ✓ | Dedicated service pages separate doctor/team page exists; per-service coverage not fully verified [s2] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & PDGI membership (e-Sertifikasi)
| Dentist | Specialization | PDGI e-Sertifikasi | Notes |
|---|---|---|---|
| drg. Maya S. Prabowo, Sp.Pros., FISID., MMRS. [s2] [my-dental-clinic-bandung-doclic] | Prosthodontist | not verified | — |
| drg. Gunawan Putra Anggoro, Sp.Pros. [s2] [my-dental-clinic-bandung-doclic] | Prosthodontist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Henry Mandalas, DMD., Sp.Perio., MH.Kes. [s2] [my-dental-clinic-bandung-doclic] | Periodontist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Franky Oscar, Sp.BM., M.Kes. [s2] [my-dental-clinic-bandung-doclic] | Oral and Maxillofacial Surgeon | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Selvia Yunita Dhea, Sp.KGA. [s2] [my-dental-clinic-bandung-doclic] | Paedodontist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
| drg. Fadli Azhari, Sp.KG. [s2] [my-dental-clinic-bandung-doclic] | Endodontist | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Medical Infrastructure: Implantology
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://mydentalclinicbandung.com/ |
|---|---|
| Phone | +62 22 421 7116 |
| +62 812 2107 794 | |
| https://www.facebook.com/mydentalclinicbandung/ | |
| Google Maps | Map listing |
| Address | Seruni Business Center, Jl. Merdeka No.49, Kota Bandung, Jawa Barat 40117 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://mydentalclinicbandung.com/ | official homepage: name, two branch addresses (Seruni Business Center Jl. Merdeka No.49; Ruko Nasution Kav.11 Mandalajati), phones 022-4217116 / 085183047794, WhatsApp 628122107794, emails, hours Mon-Sat 10:00-20:00, service specialties, laboratory, English content; 1 schema.org reference found in the page source; no prices/licence | 2026-09-25 |
| s2 | https://mydentalclinicbandung.com/doctor | team page: six named specialist dentists with qualifications (Sp.Pros, Sp.Perio, Sp.BM, Sp.KGA, Sp.KG); no STR/SIP licence numbers shown | 2026-08-18 |
| s3 | https://www.whatclinic.com/dentists/indonesia/bandung | independent directory listing My Dental Clinic among Bandung dentists | 2026-08-18 |
| s4 | https://www.expatindo.org/community/threads/dentist-bandung.1611/ | expat forum thread reporting the dentists at this clinic speak English, described as reassuring for foreigners | 2026-08-18 |
| s5 | search:best dentist Bandung / English speaking dentist Bandung / dental implants Bandung / emergency dentist Bandung / Bandung dental clinic for expats | AI/search visibility checks 2026-08-18: no Bandung clinics appear in top answers for the five canonical city queries | 2026-08-18 |
| my-dental-clinic-bandung-doclic | https://sertifikasi.pdgi.or.id/cek-dokter-gigi | searched: 'Henry Mandalas' (0 results, name not contiguous in registry) then 'Mandalas' alone — 1 result 'HENRY YONATAN MANDALAS', Cabang Kota Bandung | 2026-08-25 |
| my-dental-clinic-bandung-deepen | https://www.google.com/maps?cid=1049426681012847531&hl=en | owner replied to a review asking about cleaning/braces prices (2017-07-06): "Untuk informasi selengkapnya silahkan hubungi kami di nomor (022) 421 7116 bisa juga via mobile phone / WhatsApp di 0812 210 7794". | 2026-09-25 |
| my-dental-clinic-bandung-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=My%20Den… | TripAdvisor TypeAheadJson search for "My Dental Clinic Bandung" returns only unrelated place names (My An, My Tho, Phu My, etc.), no clinic listing; the clinic's website showed a database error on 2026-09-25, so it could not be checked for a TripAdvisor link that day. | 2026-09-25 |
| my-dental-clinic-bandung-deepen-3 | https://www.google.com/maps?cid=1049426681012847531&hl=en | Lowest-rated reviews (histogram 4 of 304 at 1-2 stars) cover different issues — parking/old building, one pricing surprise for a cleaning, two blank ratings; no repeated specific complaint across ≥2 reviews. | 2026-09-25 |
| my-dental-clinic-bandung-deepen-4 | https://www.google.com/maps?cid=1049426681012847531&hl=en | Not 100% five-star (histogram 4/0/3/15/282 of 304); the one same-day pair found (2026-08-07, one 1-star and one 5-star) is mixed-sentiment, not a coordinated push. | 2026-09-25 |
| my-dental-clinic-bandung-deepen-5 | https://mydentalclinicbandung.com/ | Clinic homepage read 2026-09-25 (services, branches, contacts, footer): no tripadvisor.com link | 2026-09-25 |
| my-dental-clinic-bandung-deepen-6 | https://www.google.com/maps?cid=1049426681012847531&hl=en | Google listing 2026-09-25: 4.9 from 304 reviews; histogram 5★ 282 / 4★ 15 / 3★ 3 / 2★ 0 / 1★ 4 | 2026-09-25 |
| my-dental-clinic-bandung-deepen-7 | https://www.google.com/maps?cid=1049426681012847531&hl=en | Google listing 2026-09-25: 304 reviews, rating 4.9; histogram 5★ 282 / 4★ 15 / 3★ 3 / 2★ 0 / 1★ 4 | 2026-09-25 |
| my-dental-clinic-bandung-gbp-2026-09-26 | https://www.google.com/maps?cid=1049426681012847531&hl=en | Google listing read on 2026-09-26: rating 4.9 from 304 reviews; star histogram 1★ 4 / 2★ 0 / 3★ 3 / 4★ 15 / 5★ 282; newest review dated 2026-08-07. | 2026-09-26 |
| my-dental-clinic-bandung-deepen-8 | https://mydentalclinicbandung.com/ | Structured data lists "Rontgen gigi" as an offered procedure; a dedicated service card reads "Periapikal - Foto rontgen dental area kecil untuk melihat detail gigi dan jaringan pendukung di sekitar akar" | 2026-09-29 |
| my-dental-clinic-bandung-deepen-9 | https://mydentalclinicbandung.com/service/detail/13 | Dedicated "CBCT" service page: "CBCT memberikan gambaran 3D area gigi dan rahang untuk membantu perencanaan implant, bedah mulut, perawatan saluran akar" (3D imaging to plan implants, oral surgery, root canal treatment) | 2026-09-29 |
| my-dental-clinic-bandung-deepen-10 | https://mydentalclinicbandung.com/ | Service categories listed: General Practitioner, Prosthodontist, Orthodontist, Paedodontist, Periodontist | 2026-09-29 |
| my-dental-clinic-bandung-deepen-11 | https://mydentalclinicbandung.com/service/detail/15 | General Practitioner service page lists scaling, checkups, fillings and extractions with no prices | 2026-09-29 |
| my-dental-clinic-bandung-deepen-12 | https://mydentalclinicbandung.com/service/detail/13 | CBCT service page describes the imaging service with no price | 2026-09-29 |
| my-dental-clinic-bandung-presence | https://www.facebook.com/mydentalclinicbandung/ | Facebook page "My Dental Clinic" (752 followers, Hospital), read 2026-10-02; newest post 2026-09-26; Not yet rated (2 reviews); address Jl. Merdeka No. 49 Gd. Seruni Lt.M, Bandung 40113; phone +62 22 4217116; website mydentalclinicbandung.com, the clinic's own site | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Facebook presence re-checked on 2026-10-02: live Facebook page confirmed. |
| 2026-09-29 | The clinic's website, which had shown a database error earlier, opened normally on 2026-09-29: it offers X-ray and CBCT imaging through its own diagnostic service, and lists Orthodontist and Paedodontist among its specialist categories. No price figures were found on the pages read. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-08-07). |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's website and its Google listing. Recorded: owner replies to reviews; Google 4.9 from 304 reviews; address and phone unchanged on the clinic's site. Checked and not found: a TripAdvisor presence. No recurring complaint pattern or suspicious review pattern found. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s6 [https://kki.go.id/cekdokter/form]: https://kki.go.id/cekdokter/form (attempt1: Connect Timeout Error (attempted address: kki.go.id:443, timeout: 10000ms); attempt2 (+30s): Connect Timeout Error (attempted address: kki.go.id:443, timeout: 10000ms), other->stable-dead on recheck) |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, phone unchanged, not permanently closed; first-time Google rating captured (4.9, 304 reviews) plus pin coordinates. Note: the Google Maps listing's address text reads "Jl. L.L. R.E. Martadinata No.12, Babakan Ciamis" rather than the stored "Seruni Business Center, Jl. Merdeka No.49" -- the clinic's own website (fetched today) still states Jl. Merdeka No.49, so address kept as stored pending clarification. |
| 2026-08-25 | License verification 2026-08-25 against PDGI e-Sertifikasi: 5 of 6 named dentists located as active PDGI members in Cabang Kota Bandung; Dr. Maya S. Prabowo not found under 2 name variants. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
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