Opal Dental Yogyakarta – Pakuningratan

According to our open methodology, this clinic scored 68.9/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #6 of 27 ranked clinics · Last checked: 25 September 2026

68.9/100

Positions by Rating Profile

  • Overall Transparency & Trust#668.9/100
  • Best for Expats#668/100
  • Best for Dental Implants#964.2/100
  • Best for Emergency Dental Carenot ranked
  • Best Price Transparency#659.2/100
  • Best English-speaking Clinics#671.2/100
  • Best for Families / Children#672.2/100
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Surgery page mentions wisdom-tooth surgery, bone grafting, cyst removal but no anaesthesia method stated.

See all clinics offering sleep dentistry →

Summary

Opal Dental is a private dental clinic founded in 2016 by drg. Stephanie Adelia Susanto, Sp.Ort and drg. David Sugihartana in Yogyakarta. The Pakuningratan branch and a sister branch in Demangan (Jl. Cenderawasih No.1B) together form the Yogyakarta network. The clinic offers orthodontics, cosmetic dentistry, implants, restorations, oral surgery, and pediatric dentistry. An English-language website is available. International patient testimonials are published, including from Australian and German university guests. The clinic claims hospital-grade sterilization. No published price list for most services; FAQ prices cover fillings (from IDR 450,000), extractions (from IDR 450,000), and root canals (from IDR 800,000). Implant and orthodontic prices require consultation. Panoramic X-ray was stated as not yet installed as of FAQ publication.

Two Yogyakarta branches (Pakuningratan, Demangan) share one brand, website, and WhatsApp CS line (+62 811-2959-360). This entry covers Pakuningratan; both share the same criteria profile. Hours: Mon–Fri 09:00–21:00, Sat 09:00–16:00, closed Sun and public holidays. drg. David Sugihartana listed as co-founder but not in current doctor schedule retrieved. Doctor schedule page names drg. Naufal Zaidan Muttaqin (orthodontist), drg. Stephanie Adelia Susanto MM Sp.Ort, and drg. Dian Lestari Putri Nugroho (general dentist). Google rating referenced as ~4.9 in third-party listing (highly reviewed.online) but not verifiable via accessible Google Maps copy; left null per policy.

Strengths

  • Information Transparency: 18 of 20 points.
  • Reputation & Reviews: 19 of 20 points.
  • No red flags identified in public sources.

Weaknesses

  • Price Transparency: 5 of 15 verifiable points (missing: cleaning price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
  • AI & Search Visibility: 3.5 of 10 verifiable points (missing: mentioned for: best dentist Indonesia; mentioned for: English speaking dentist Indonesia; mentioned for: dental implants Indonesia; mentioned for: emergency dentist Indonesia; mentioned for: Indonesia dental clinic for expats; structured data on website)

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

18 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website [s1] 4/4
✓ Dentist names listed Schedule page lists drg. Naufal Zaidan Muttaqin, drg. Stephanie Adelia Susanto MM Sp.Ort, drg. Dian Lestari Putri Nugroho [s2] 3/3
✓ Dentist specializations listed Orthodontist (Sp.Ort) and general dentist specializations noted [s2] 2/2
? Real clinic photos 0/2
✓ Service list published orthodontics, clear aligners, implants, cosmetic dentistry, root canal, veneers, fillings, oral surgery, pediatric [s1] 3/3
✓ Clear contact details phone, WhatsApp CS, Facebook on contact page [s3] 2/2
✓ English website version full English-language website at /eng/ [s1] 2/2
✓ Address and map published full street address published with Google Maps link on contact page [s3] 2/2

Price Transparency

5 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✓ Prices or price ranges published partial: filling from IDR 450,000; extraction from IDR 450,000; root canal from IDR 800,000 per FAQ [s4] 3/3
✗ Cleaning price listed No scaling price of the clinic's own is published: the check-up and cleaning page and the FAQ give none; a blog article quotes only a general Yogyakarta range. [opal-dental-yogyakarta-pakuningratan-deepen-11] [opal-dental-yogyakarta-pakuningratan-deepen-12] [opal-dental-yogyakarta-pakuningratan-deepen-13] 0/2
✓ Filling price listed from IDR 450,000 per FAQ [s4] 2/2
✗ Crown price listed [opal-dental-yogyakarta-pakuningratan-deepen] [opal-dental-yogyakarta-pakuningratan-deepen-2] 0/2
✗ Implant price listed [opal-dental-yogyakarta-pakuningratan-deepen-3] [opal-dental-yogyakarta-pakuningratan-deepen-6] 0/2
✗ Consultation price listed No current consultation fee is published; the only figure is a 2020 voucher for pandemic-era online consultations. [opal-dental-yogyakarta-pakuningratan-deepen-12] [opal-dental-yogyakarta-pakuningratan-deepen-14] 0/2
✗ X-ray / imaging price listed [opal-dental-yogyakarta-pakuningratan-deepen-4] [opal-dental-yogyakarta-pakuningratan-deepen-7] 0/2

Reputation & Reviews

19 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

✓ Google rating (Bayesian-adjusted) as of 2026-09-25 [opal-dental-yogyakarta-pakuningratan-deepen-9] 6/6
✓ Google review volume as of 2026-09-25 [opal-dental-yogyakarta-pakuningratan-deepen-10] 3/3
✓ Review recency [opal-dental-yogyakarta-pakuningratan-refresh] 3/3
✓ Clinic responds to reviews Owner replied to all 5 lowest-rated Google reviews read (2020-2026), including the same day (2026-09-21) to a 1-star review [opal-dental-yogyakarta-pakuningratan-deepen-5] 2/2
✓ No recurring complaints no complaint pattern found in accessible testimonials or search results [s5] 2/2
✓ No suspicious review patterns no suspicious patterns observed; clinic published a transparency note about reviews on Lemon8 [s5] 2/2
✓ Active Facebook presence Facebook page OpalDentalPakuningratan linked from official site [s3] 1/1
✗ TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search for the clinic's name, with and without the city, returns no such clinic (checked 2026-10-01). [opal-dental-yogyakarta-pakuningratan-deepen-15] 0/0.5
✗ Other review platforms No profile found on WhatClinic, Dental Departures, MyMediTravel or Trustpilot (checked 2026-10-01). [opal-dental-yogyakarta-pakuningratan-deepen-17] [opal-dental-yogyakarta-pakuningratan-deepen-18] [opal-dental-yogyakarta-pakuningratan-deepen-19] [opal-dental-yogyakarta-pakuningratan-deepen-16] 0/0.5

Medical Infrastructure

9.5 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

? On-site X-ray FAQ states panoramic X-ray installation was in progress; intraoral X-ray not specifically confirmed 0/2
? CBCT (3D imaging) 0/2
✓ Implantology dental implants listed as core service [s1] 2/2
✓ Orthodontics conventional braces, Damon braces, Invisalign, clear aligners; orthodontist Sp.Ort on staff [s1] [s2] 2/2
✓ Oral surgery oral surgery listed as service [s1] 2/2
✓ Pediatric dentistry pediatric dentistry listed; dedicated children's dental unit mentioned [s1] 1.5/1.5
? Emergency care 0/1.5
✓ Works with international patients English website; published testimonials from Australian and German international patients [s1] [s4] 2/2

Communication & Service

7 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✓ WhatsApp / LINE available WhatsApp CS +62-811-2959360 [s3] 2/2
? Response speed 0/1.5
✓ English spoken English website; international testimonials describe comfortable English-language communication [s1] [s4] 2.5/2.5
? Pre-visit consultation possible 0/1.5
✓ Clear service explanations treatments described with photo and video explanation per clinic own materials [s1] 1/1
✓ Convenient opening hours Mon–Fri 09:00–21:00, Sat 09:00–16:00 [s3] 1.5/1.5

AI & Search Visibility

3.5 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".

✗ Mentioned for: best dentist Indonesia the five canonical city queries did not surface this clinic by name [s6] 0/1
✗ Mentioned for: English speaking dentist Indonesia [s6] 0/1
✗ Mentioned for: dental implants Indonesia [s6] 0/1
✗ Mentioned for: emergency dentist Indonesia [s6] 0/1
✗ Mentioned for: Indonesia dental clinic for expats [s6] 0/1
✗ Structured data on website [opal-dental-yogyakarta-pakuningratan-deepen-8] 0/1.5
✓ Google indexing quality official site ranks first for clinic name; referenced extensively in Yogyakarta dental round-ups [s6] 2/2
✓ Dedicated service pages separate treatment pages for orthodontics, implants, cosmetic, etc. under /treatment/ [s1] 1.5/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: not checked against public sources yet — unverified, no penalty

Dentists & PDGI membership (e-Sertifikasi)

DentistSpecializationPDGI e-SertifikasiNotes
drg. Stephanie Adelia Susanto, MM., Sp.Ort [s2] [opal-dental-yogyakarta-pakuningratan-doclic] [opal-dental-yogyakarta-pakuningratan-doclic-2]Orthodontist (Sp.Ort)not publishedConfirmed on the public register of PDGI, which publishes no licence number.
drg. Naufal Zaidan Muttaqin [s2] [opal-dental-yogyakarta-pakuningratan-doclic] [opal-dental-yogyakarta-pakuningratan-doclic-2]Orthodontistnot publishedConfirmed on the public register of PDGI, which publishes no licence number.
drg. Dian Lestari Putri Nugroho [s2] [opal-dental-yogyakarta-pakuningratan-doclic] [opal-dental-yogyakarta-pakuningratan-doclic-2]General Dentistnot publishedConfirmed on the public register of PDGI, which publishes no licence number.

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Information Transparency: Real clinic photos
  • Medical Infrastructure: On-site X-ray
  • Medical Infrastructure: CBCT (3D imaging)
  • Medical Infrastructure: Emergency care
  • Communication & Service: Response speed
  • Communication & Service: Pre-visit consultation possible

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://www.opaldentalindonesia.com/eng
Phone+62 811-2959-360
WhatsApp+62 811 2959 360
Facebookhttps://www.facebook.com/OpalDentalPakuningratan
Google MapsMap listing
AddressJl. Pakuningratan No.25, Cokrodiningratan, Kec. Jetis, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55233

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://www.opaldentalindonesia.com/engEnglish website; service list (orthodontics, aligners, implants, cosmetic, root canal, surgery, pediatric); international patient orientation; no price list on homepage2026-09-25
s2https://www.opaldentalindonesia.com/blog/daftar-dokter-gigi-jogja-d…dentist names: drg. Naufal Zaidan Muttaqin (orthodontist), drg. Stephanie Adelia Susanto MM Sp.Ort, drg. Dian Lestari Putri Nugroho (general)2026-08-18
s3https://www.opaldentalindonesia.com/eng/contactPakuningratan address (Jl. Pakuningratan No.25), Demangan address (Jl. Cenderawasih No.1B), WhatsApp CS +62-811-2959360, hours Mon-Fri 09:00-21:00 Sat 09:00-16:00 closed Sun2026-08-18
s4https://www.opaldentalindonesia.com/faqpartial prices: filling from IDR 450k, extraction from IDR 450k, root canal from IDR 800k; panoramic X-ray installation in progress; English testimonials from Australian and German patients2026-09-25
s5https://opaldentalindonesia.com/eng/testimonialinternational patient testimonials (Prof. Dr. Thomas Schmitz/DAAD, Mai Villasana/Australia, Peter Yavari/Australia); recent review activity; transparency note about reviews2026-08-18
s6search:best dentist Yogyakarta / English speaking dentist Yogyakarta / dental implants Yogyakarta / emergency dentist Yogyakarta / Yogyakarta dental clinic for expatsvisibility checks 2026-08-18: Opal Dental not named in top search results for the five canonical city queries; referenced in Opal-owned blog only2026-08-18
opal-dental-yogyakarta-pakuningratan-doclichttps://sertifikasi.pdgi.or.id/cek-dokter-gigisearched: Naufal Zaidan — 1 exact result 'NAUFAL ZAIDAN MUTTAQIN', Cabang Sleman (Yogyakarta metro area)2026-08-25
opal-dental-yogyakarta-pakuningratan-refreshhttps://www.google.com/maps/place/Opal+Dental/@-7.7810668,110.36510…most recent review posted 3 months before 2026-08-252026-08-25
opal-dental-yogyakarta-pakuningratan-doclic-2https://www.opaldentalindonesia.com/eng/scheduleOwn-site "The Dentist Team" roster page (linked from the site's "Dentist Schedule" nav item, not previously fetched) names this dentist verbatim: "drg. Stephanie Adelia Susanto, MM., Sp. Ort" (read 2026-09-10).2026-09-10
opal-dental-yogyakarta-pakuningratan-deepenhttps://www.opaldentalindonesia.com/treatment/crown-bridgeDedicated crown/bridge treatment page read; no price figure.2026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-2https://www.opaldentalindonesia.com/treatment/crown-mahkota-jaketCrown (mahkota jaket) treatment page read 2026-09-25: no price figure2026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-3https://www.opaldentalindonesia.com/treatment/dental-implantDedicated implant treatment page read; no price figure.2026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-4https://www.opaldentalindonesia.com/treatment24-page treatment index read; no X-ray price.2026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-5https://www.google.com/maps?cid=3543288061744287232&hl=enowner replied same-day (2026-09-21) to a 1-star review: "Terima kasih telah meluangkan waktu untuk menyampaikan masukan kepada kami...".2026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-6https://www.opaldentalindonesia.com/faqFAQ 2026-09-25: "Bila ingin implan gigi berapa ya harga per giginya? Baiknya dikonsultasikan pada dokter gigi terlebih dahulu" — no implant price2026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-7https://www.opaldentalindonesia.com/faqFAQ 2026-09-25 prices extraction, root canal and fillings; no X-ray price ("lab rontgen Panoramic belum tersedia")2026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-8https://www.opaldentalindonesia.com/eng26 pages read (123-URL sitemap); no JSON-LD or microdata of any kind found.2026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-9https://www.google.com/maps?cid=3543288061744287232&hl=enGoogle listing 2026-09-25: 5.0 from 1629 reviews; histogram 5★ 1604 / 4★ 16 / 3★ 1 / 2★ 1 / 1★ 72026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-10https://www.google.com/maps?cid=3543288061744287232&hl=enGoogle listing 2026-09-25: 1629 reviews, rating 5.0; histogram 5★ 1604 / 4★ 16 / 3★ 1 / 2★ 1 / 1★ 72026-09-25
opal-dental-yogyakarta-pakuningratan-deepen-11https://www.opaldentalindonesia.com/treatment/check-up-pembersihanCheck-up and cleaning treatment page read on 2026-09-30: no price figure2026-09-30
opal-dental-yogyakarta-pakuningratan-deepen-12https://www.opaldentalindonesia.com/faqFAQ read on 2026-09-30: prices are given for extraction (from 450 thousand), root canal (from 800 thousand) and fillings; no scaling or consultation fee2026-09-30
opal-dental-yogyakarta-pakuningratan-deepen-13https://www.opaldentalindonesia.com/blog/berapa-biaya-perawatan-gig…Blog article on dental costs in Yogyakarta, read on 2026-09-30: scaling "Rp150.000 - Rp400.000" and other ranges are presented as typical costs in Yogyakarta, not as this clinic's own fees2026-09-30
opal-dental-yogyakarta-pakuningratan-deepen-14https://www.opaldentalindonesia.com/blog/konsultasi-onlineBlog post of 2020-05-30 on online consultations during COVID-19, read on 2026-09-30: a Rp 150.000 voucher for a Zoom consultation - a pandemic-era arrangement, not a current consultation fee2026-09-30
opal-dental-yogyakarta-pakuningratan-deepen-15https://www.tripadvisor.com/TypeAheadJson?action=API&query=Opal%20D…TripAdvisor's own search, read 2026-10-01: "Opal Dental Yogyakarta" returned 12 results and "Opal Dental Yogyakarta" returned 12 results; none of them is this clinic or a dental clinic in Yogyakarta (the matches are other places and businesses, e.g. in Florida, Idaho, New Hampshire, California, Jordan)2026-10-01
opal-dental-yogyakarta-pakuningratan-deepen-16https://www.whatclinic.com/dentists/indonesia/yogyakartaWhatClinic: its Yogyakarta dentist listing (1 page, 9 clinics) and its Indonesia listing (9 pages, 118 clinics), checked against its profile sitemaps (133 dentist profiles in Indonesia, 9 of them in Yogyakarta) and the profile addresses built from the clinic's name (not found), have no profile for Opal Dental and none at Jl. Pakuningratan No.25 (checked 2026-10-01)2026-10-01
opal-dental-yogyakarta-pakuningratan-deepen-17https://www.dentaldepartures.com/dentists/indonesiaDental Departures: its 49 Indonesian clinics are all on Bali; it lists none in Yogyakarta (checked 2026-10-01)2026-10-01
opal-dental-yogyakarta-pakuningratan-deepen-18https://www.mymeditravel.com/dentistry-clinics-in-indonesiaMyMediTravel: no profile of the clinic among the 53 Indonesian dentistry clinics it lists, all six pages read (checked 2026-10-01)2026-10-01
opal-dental-yogyakarta-pakuningratan-deepen-19https://www.trustpilot.com/review/opaldentalindonesia.comTrustpilot: no company page for opaldentalindonesia.com (checked 2026-10-01)2026-10-01

Change History

DateChange
2026-10-01Other review platforms re-checked on 2026-10-01: no profile on WhatClinic, Dental Departures, MyMediTravel or Trustpilot; onOtherPlatforms set to false.
2026-09-30Re-read the clinic's cleaning page, FAQ and blog: no scaling price or current consultation fee of its own is published (the blog quotes a general Yogyakarta range and a 2020 online-consultation voucher).
2026-09-25Re-read on 2026-09-25: the clinic's website (treatment pages, FAQ, promotions and articles) and its Google listing. Recorded as published/present: owner replies to reviews; Google 5.0 from 1,629 reviews. Checked and not found: a crown price, an implant price, an X-ray price, structured data (schema.org).
2026-09-10Name-verification write-back 2026-09-10: 3 dentists confirmed via the clinic's own dentist-team roster page https://www.opaldentalindonesia.com/eng/schedule (not previously fetched -- earlier attempts reached only home/about/treatment pages); sources added.
2026-08-25Re-verification 2026-08-25: confirmed website live, address unchanged (Pakuningratan branch), not permanently closed; updated phone to +62 811-2959-360 ("CS Opal Dental Jogja" on both the website and Google Maps -- stored landline +62 274 2922 898 not reproduced by either source today). First-time Google rating captured (5.0, 1622 reviews) plus pin coordinates. Google listing name is "Opal Dental" / "Klinik Gigi Opal Dental".
2026-08-25License verification 2026-08-25 against PDGI e-Sertifikasi: all 3 named dentists located as active PDGI members in Yogyakarta/Sleman, matching the clinic's location.
2026-08-18Imported from the city-tier dataset.

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