Opal Dental Yogyakarta – Pakuningratan
According to our open methodology, this clinic scored 47.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 27 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#247.6/100
- Best for Expats#248/100
- Best for Dental Implants#344.2/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#340.6/100
- Best English-speaking Clinics#251.2/100
- Best for Families / Children#149.2/100
Summary
Opal Dental is a private dental clinic founded in 2016 by drg. Stephanie Adelia Susanto, Sp.Ort and drg. David Sugihartana in Yogyakarta. The Pakuningratan branch and a sister branch in Demangan (Jl. Cenderawasih No.1B) together form the Yogyakarta network. The clinic offers orthodontics, cosmetic dentistry, implants, restorations, oral surgery, and pediatric dentistry. An English-language website is available. International patient testimonials are published, including from Australian and German university guests. The clinic claims hospital-grade sterilization. No published price list for most services; FAQ prices cover fillings (from IDR 450,000), extractions (from IDR 450,000), and root canals (from IDR 800,000). Implant and orthodontic prices require consultation. Panoramic X-ray was stated as not yet installed as of FAQ publication.
Two Yogyakarta branches (Pakuningratan, Demangan) share one brand, website, and WhatsApp CS line (+62 811-2959-360). This entry covers Pakuningratan; both share the same criteria profile. Hours: Mon–Fri 09:00–21:00, Sat 09:00–16:00, closed Sun and public holidays. drg. David Sugihartana listed as co-founder but not in current doctor schedule retrieved. Doctor schedule page names drg. Naufal Zaidan Muttaqin (orthodontist), drg. Stephanie Adelia Susanto MM Sp.Ort, and drg. Dian Lestari Putri Nugroho (general dentist). Google rating referenced as ~4.9 in third-party listing (highly reviewed.online) but not verifiable via accessible Google Maps mirror; left null per policy.
Strengths
- Information Transparency: 18 of 20 points.
Weaknesses
- AI & Search Visibility: 3.5 of 8.5 verifiable points (missing: mentioned for: best dentist indonesia; mentioned for: english speaking dentist indonesia; mentioned for: dental implants indonesia; mentioned for: emergency dentist indonesia; mentioned for: indonesia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Schedule page lists drg. Naufal Zaidan Muttaqin, drg. Stephanie Adelia Susanto MM Sp.Ort, drg. Dian Lestari Putri Nugroho [s2] | 3/3 |
| ✓ | Dentist specializations listed Orthodontist (Sp.Ort) and general dentist specializations noted [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published orthodontics, clear aligners, implants, cosmetic dentistry, root canal, veneers, fillings, oral surgery, pediatric [s1] | 3/3 |
| ✓ | Clear contact details phone, WhatsApp CS, Facebook on contact page [s3] | 2/2 |
| ✓ | English website version full English-language website at /eng/ [s1] | 2/2 |
| ✓ | Address and map published full street address published with Google Maps link on contact page [s3] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published partial: filling from IDR 450,000; extraction from IDR 450,000; root canal from IDR 800,000 per FAQ [s4] | 3/3 |
| ? | Cleaning price listed cleaning/scaling price not found in accessible sources | 0/2 |
| ✓ | Filling price listed from IDR 450,000 per FAQ [s4] | 2/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed FAQ states implant pricing requires direct consultation | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed FAQ notes panoramic X-ray not yet installed at time of publication | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) third-party mirror highly reviewed.online references ~4.9 for Opal Dental but direct Google Maps data not accessible; value left null | 0/6 |
| ? | Google review volume | 0/3 |
| ◐ | Review recency international testimonials and Lemon8 posts dated 2025; Tokopedia shows 112 reviews with 4.9 rating [s5] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints no complaint pattern found in accessible testimonials or search results [s5] | 2/2 |
| ✓ | No suspicious review patterns no suspicious patterns observed; clinic published a transparency note about reviews on Lemon8 [s5] | 2/2 |
| ✓ | Active Facebook presence Facebook page OpalDentalPakuningratan linked from official site [s3] | 1/1 |
| ✗ | TripAdvisor presence [s6] | 0/0.5 |
| ✓ | Other review platforms Tokopedia store (112 reviews, 4.9); Foursquare listing; referenced on medical tourism directories [s5] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray FAQ states panoramic X-ray installation was in progress; intraoral X-ray not specifically confirmed | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology dental implants listed as core service [s1] | 2/2 |
| ✓ | Orthodontics conventional braces, Damon braces, Invisalign, clear aligners; orthodontist Sp.Ort on staff [s1] [s2] | 2/2 |
| ✓ | Oral surgery oral surgery listed as service [s1] | 2/2 |
| ✓ | Pediatric dentistry pediatric dentistry listed; dedicated children's dental unit mentioned [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients English website; published testimonials from Australian and German international patients [s1] [s4] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp CS +62-811-2959360 [s3] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English website; international testimonials describe comfortable English-language communication [s1] [s4] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations treatments described with photo and video explanation per clinic own materials [s1] | 1/1 |
| ✓ | Convenient opening hours Mon–Fri 09:00–21:00, Sat 09:00–16:00 [s3] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia the five canonical city queries did not surface this clinic by name [s6] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s6] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s6] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s6] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s6] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality official site ranks first for clinic name; referenced extensively in Yogyakarta dental round-ups [s6] | 2/2 |
| ✓ | Dedicated service pages separate treatment pages for orthodontics, implants, cosmetic, etc. under /treatment/ [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| drg. Stephanie Adelia Susanto, MM., Sp.Ort [s2] | Orthodontist (Sp.Ort) | not published |
| drg. Naufal Zaidan Muttaqin [s2] | Orthodontist | not published |
| drg. Dian Lestari Putri Nugroho [s2] | General Dentist | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
Red-flag penalty applied: -8 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.opaldentalindonesia.com/eng |
|---|---|
| Phone | +62 274 2922 898 |
| +62 811 2959 360 | |
| https://www.facebook.com/OpalDentalPakuningratan | |
| Address | Jl. Pakuningratan No.25, Cokrodiningratan, Kec. Jetis, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55233 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.opaldentalindonesia.com/eng | English website; service list (orthodontics, aligners, implants, cosmetic, root canal, surgery, pediatric); international patient orientation; no price list on homepage | 2026-08-18 |
| s2 | https://www.opaldentalindonesia.com/blog/daftar-dokter-gigi-jogja-d… | dentist names: drg. Naufal Zaidan Muttaqin (orthodontist), drg. Stephanie Adelia Susanto MM Sp.Ort, drg. Dian Lestari Putri Nugroho (general) | 2026-08-18 |
| s3 | https://www.opaldentalindonesia.com/eng/contact | Pakuningratan address (Jl. Pakuningratan No.25), Demangan address (Jl. Cenderawasih No.1B), WhatsApp CS +62-811-2959360, hours Mon-Fri 09:00-21:00 Sat 09:00-16:00 closed Sun | 2026-08-18 |
| s4 | https://www.opaldentalindonesia.com/faq | partial prices: filling from IDR 450k, extraction from IDR 450k, root canal from IDR 800k; panoramic X-ray installation in progress; English testimonials from Australian and German patients | 2026-08-18 |
| s5 | https://opaldentalindonesia.com/eng/testimonial | international patient testimonials (Prof. Dr. Thomas Schmitz/DAAD, Mai Villasana/Australia, Peter Yavari/Australia); recent review activity; transparency note about reviews | 2026-08-18 |
| s6 | search:the five canonical city queries for Yogyakarta dental visibility | visibility checks 2026-08-18: Opal Dental not named in top search results for the five canonical city queries; referenced in Opal-owned blog only | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
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