Provita Dental Care
According to our open methodology, this clinic scored 18.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #27 of 27 ranked clinics · Last checked: 25 September 2026
18.9/100
Positions by Rating Profile
- Overall Transparency & Trust#2718.9/100
- Best for Expats#2617.8/100
- Best for Dental Implants#2322/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#278.4/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#2124.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Website (provitadentalcare.com, with/without www) does not resolve; no info found.
Summary
Provita Dental Care is a private dental clinic on Jl. Ciumbuleuit in Bandung. It has no working website: the web address on its Facebook page no longer exists, the Facebook page has not posted since 2016, and its Instagram account posts rarely. Its unclaimed Google listing gives the address, a mobile number and opening hours of Monday to Saturday, 8 AM to 8 PM.
The clinic's Facebook page and Instagram bio give the landline (022) 2043221 and the address Jl. Ciumbuleuit No.40, Bandung; its Google listing, which is unclaimed, gives the mobile number +62 818-0205-7139. The web address named on its Facebook page, provitadentalcare.com, does not exist. The Facebook page has not posted since December 2016; the Instagram account posted twice in October 2025. No clinic operating licence or dentist STR numbers found.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Information Transparency: 4 of 10 verifiable points (missing: has a working website; english website version)
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 8.5 of 20 verifiable points (missing: clinic responds to reviews; no recurring complaints; no suspicious review patterns; tripAdvisor presence)
- AI & Search Visibility: 0 of 10 verifiable points (missing: mentioned for: best dentist Indonesia; mentioned for: English speaking dentist Indonesia; mentioned for: dental implants Indonesia; mentioned for: emergency dentist Indonesia; mentioned for: Indonesia dental clinic for expats; structured data on website; google indexing quality; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
4 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website No website: the address on the clinic's Facebook page, provitadentalcare.com, does not exist, and neither its Google listing nor its Instagram links a website. [provita-dental-care-bandung-deepen-13] [provita-dental-care-bandung-deepen-14] [provita-dental-care-bandung-deepen-15] [provita-dental-care-bandung-deepen-16] | 0/4 |
| ? | Dentist names listed Unverified: the clinic's Google listing and Instagram bio name no dentist; its Facebook page mentions one only in hashtags of posts from 2016. [provita-dental-care-bandung-deepen-15] [provita-dental-care-bandung-deepen-16] [provita-dental-care-bandung-deepen-14] | 0/3 |
| ? | Dentist specializations listed individual specializations not stated for the named dentists | 0/2 |
| ? | Real clinic photos | 0/2 |
| ? | Service list published Unverified: the clinic's Google listing and Facebook page (empty services tab, all posts read) list no treatments, and its Instagram could not be read in full. [provita-dental-care-bandung-deepen-15] [provita-dental-care-bandung-deepen-14] [provita-dental-care-bandung-deepen-16] | 0/3 |
| ✓ | Clear contact details Mobile +62 818-0205-7139 on the clinic's Google listing; its Facebook page and Instagram bio give the landline (022) 2043221, and the Facebook page an e-mail address. [provita-dental-care-bandung-deepen-15] [provita-dental-care-bandung-deepen-14] [provita-dental-care-bandung-deepen-16] [s2] | 2/2 |
| ✗ | English website version [provita-dental-care-bandung-deepen-2] | 0/2 |
| ✓ | Address and map published Jl. Ciumbuleuit No.40, Bandung, on the clinic's Facebook page and Instagram bio, with a map pin on its Google listing. [provita-dental-care-bandung-deepen-14] [provita-dental-care-bandung-deepen-16] [provita-dental-care-bandung-deepen-15] [s1] [s2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list is published: the Facebook page gives no prices, and the WhatClinic listing shows an amount for the dentist consultation only. [provita-dental-care-bandung-deepen-11] [provita-dental-care-bandung-deepen-12] | 0/3 |
| ✗ | Cleaning price listed Not published: neither the Facebook page nor the WhatClinic listing gives this price; the clinic's website no longer resolves. [provita-dental-care-bandung-deepen-11] [provita-dental-care-bandung-deepen-12] | 0/2 |
| ✗ | Filling price listed Not published: neither the Facebook page nor the WhatClinic listing gives this price; the clinic's website no longer resolves. [provita-dental-care-bandung-deepen-11] [provita-dental-care-bandung-deepen-12] | 0/2 |
| ✗ | Crown price listed Not published: neither the Facebook page nor the WhatClinic listing gives this price; the clinic's website no longer resolves. [provita-dental-care-bandung-deepen-11] [provita-dental-care-bandung-deepen-12] | 0/2 |
| ✗ | Implant price listed No implant price is published any more: the WhatClinic implant entry now shows no amount, and the Facebook page gives none. [provita-dental-care-bandung-deepen-11] [provita-dental-care-bandung-deepen-12] | 0/2 |
| ✗ | Consultation price listed Corrected: the clinic has no website, and neither its Facebook page (all posts, the newest from 2016), its Instagram posts of the past year nor its Google listing gives a consultation price. [provita-dental-care-bandung-deepen-14] [provita-dental-care-bandung-deepen-16] [provita-dental-care-bandung-deepen-15] | 0/2 |
| ✗ | X-ray / imaging price listed Not published: neither the Facebook page nor the WhatClinic listing gives this price; the clinic's website no longer resolves. [provita-dental-care-bandung-deepen-11] [provita-dental-care-bandung-deepen-12] | 0/2 |
Reputation & Reviews
8.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-25 [provita-dental-care-bandung-deepen-8] | 3/6 |
| ◐ | Google review volume as of 2026-09-25 [provita-dental-care-bandung-deepen-9] | 1/3 |
| ✓ | Review recency newest review 2026-07-11. [provita-dental-care-bandung-deepen-4] | 3/3 |
| ✗ | Clinic responds to reviews [provita-dental-care-bandung-deepen-5] | 0/2 |
| ✗ | No recurring complaints [provita-dental-care-bandung-deepen] | 0/2 |
| ✗ | No suspicious review patterns [provita-dental-care-bandung-deepen-6] | 0/2 |
| ✓ | Active Facebook presence facebook.com/klinikgigibandung linked in directories [s2] | 1/1 |
| ✗ | TripAdvisor presence no TripAdvisor listing found [provita-dental-care-bandung-deepen-3] [provita-dental-care-bandung-deepen-10] | 0/0.5 |
| ✓ | Other review platforms WhatClinic and Indonesian business directory (InfoIsInfo) listings [s1] | 0.5/0.5 |
Medical Infrastructure
7.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology dental implants listed [s1] [s2] | 2/2 |
| ✓ | Orthodontics orthodontics listed [s1] [s2] | 2/2 |
| ✓ | Oral surgery extractions listed among services [s2] | 2/2 |
| ✓ | Pediatric dentistry paediatric dentist consultation listed on WhatClinic [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients 'private patients welcome' on WhatClinic; no explicit international-patient services documented | 0/2 |
Communication & Service
1.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available no WhatsApp or LINE channel documented | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Mon-Sat 08:30-20:00 per WhatClinic; open evenings and Saturdays [s1] | 1.5/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s3] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s3] | 0/1 |
| ✗ | Structured data on website [provita-dental-care-bandung-deepen-7] | 0/1.5 |
| ✗ | Google indexing quality own domain does not resolve; only third-party directories rank for the clinic name [s1] [s2] | 0/2 |
| ✗ | Dedicated service pages no working official website [s1] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & PDGI membership (e-Sertifikasi)
| Dentist | Specialization | PDGI e-Sertifikasi | Notes |
|---|---|---|---|
| Guswara Hakim [s1] [provita-dental-care-bandung-doclic] | — | not verified | — |
| Dr Faldy Fabianto [s1] [provita-dental-care-bandung-doclic] | — | not published | Confirmed on the public register of PDGI, which publishes no licence number. |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- medium Suspicious review patterns (-5 pts) — Suspicious review patterns recorded in the data (derived).
Red-flag penalty applied: -5 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Information Transparency: Dentist specializations listed
- Information Transparency: Real clinic photos
- Information Transparency: Service list published
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +62 818-0205-7139 |
|---|---|
| https://www.facebook.com/klinikgigibandung/ | |
| Google Maps | Map listing |
| Address | Jl. Ciumbuleuit No.40, Hegarmanah, Kota Bandung, Jawa Barat 40141 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.whatclinic.com/dentists/indonesia/bandung/provita-denta… | address Jl. Ciumbuleuit No.40, dentists Guswara Hakim and Dr Faldy Fabianto, service list (implants, ortho/cosmetic/restorative/paediatric consultation, periodontitis treatment), consultation and implant entries 'up to 5 EUR', hours Mon-Sat 08:30-20:00, 'no score yet', private patients welcome | 2026-08-18 |
| s2 | https://bandung.infoisinfo.co.id/kartu/provita-dental-care/120651 | independent business directory: address, phone 022-2043221, Facebook facebook.com/klinikgigibandung, services incl. laser fillings, extractions, scaling, orthodontics, whitening, dentures, implants; domain provitadentalcare.com listed but did not resolve on check | 2026-08-18 |
| s3 | search:best dentist Bandung / English speaking dentist Bandung / dental implants Bandung / emergency dentist Bandung / Bandung dental clinic for expats | AI/search visibility checks 2026-08-18: no Bandung clinics appear in top answers for the five canonical city queries | 2026-08-18 |
| provita-dental-care-bandung-doclic | https://sertifikasi.pdgi.or.id/cek-dokter-gigi | searched: 'Guswara Hakim' (0 results) and 'Guswara' alone (0 results) — name not located in PDGI | 2026-08-25 |
| provita-dental-care-bandung-refresh | https://www.google.com/maps/place/Provita+Dental+Care/@-6.8815892,1… | Google rating 4.4 (31 reviews) as of 2026-08-25 | 2026-08-25 |
| provita-dental-care-bandung-deepen | https://www.google.com/maps?cid=14751765881525938460&hl=en | several of the lowest-rated reviews describe unexpectedly high charges and treatment performed without asking first: "menguras kantong" (ridhwan ramdhani, 2021-07-28), "harga mahal tapi ... nyesel banget" (Ardila Ardita, 2023-08-21), and "langsung ditodong scalling tanpa tanya terlebih dahulu ... harga scallingnya 500ribu ... gak wajar" (abigail phieter, 2022-11-08). | 2026-09-25 |
| provita-dental-care-bandung-deepen-2 | https://www.google.com/maps?cid=14751765881525938460&hl=en | No website found for this clinic (confirmed by web and Google-map search); there is accordingly no English version of a site to publish. | 2026-09-25 |
| provita-dental-care-bandung-deepen-4 | https://www.google.com/maps?cid=14751765881525938460&hl=en | Google listing 2026-09-25: newest review dated 2026-07-11. | 2026-09-25 |
| provita-dental-care-bandung-deepen-5 | https://www.google.com/maps?cid=14751765881525938460&hl=en | Google listing 2026-09-25 is unclaimed (it shows "Claim this business"); owner replies are impossible | 2026-09-25 |
| provita-dental-care-bandung-deepen-6 | https://www.google.com/maps?cid=14751765881525938460&hl=en | Three reviews posted on the same day (2026-07-11: Minah Saminah, Heru gunadi, matilda Ati), two of them from accounts with only that one review ever ("1 ulasan"), on a listing with just 31 reviews total. | 2026-09-25 |
| provita-dental-care-bandung-deepen-7 | https://www.google.com/maps?cid=14751765881525938460&hl=en | No website found for this clinic; there is nothing published for search engines to structure. | 2026-09-25 |
| provita-dental-care-bandung-deepen-8 | https://www.google.com/maps?cid=14751765881525938460&hl=en | Google listing 2026-09-25: 4.4 from 31 reviews; histogram 5★ 25 / 4★ 0 / 3★ 2 / 2★ 2 / 1★ 2 | 2026-09-25 |
| provita-dental-care-bandung-deepen-9 | https://www.google.com/maps?cid=14751765881525938460&hl=en | Google listing 2026-09-25: 31 reviews, rating 4.4; histogram 5★ 25 / 4★ 0 / 3★ 2 / 2★ 2 / 1★ 2 | 2026-09-25 |
| provita-dental-care-bandung-deepen-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Provita+… | TripAdvisor's own search for "Provita Dental Care Bandung" returns no matching business, only unrelated attractions. | 2026-09-29 |
| provita-dental-care-bandung-deepen-10 | https://www.facebook.com/klinikgigibandung | The clinic's Facebook page (its only reachable channel; its own website provitadentalcare.com no longer resolves) lists no external platform links. | 2026-09-29 |
| provita-dental-care-bandung-deepen-11 | https://www.facebook.com/klinikgigibandung/ | Facebook page "Provita Dental Care" (Jl. Ciumbuleuit No.40, Bandung), read on 2026-09-30: the About section gives no prices, and the whole timeline is 16 posts, the latest from 2016-12-16, none with a price | 2026-09-30 |
| provita-dental-care-bandung-deepen-12 | https://www.whatclinic.com/dentists/indonesia/bandung/provita-denta… | WhatClinic listing read on 2026-09-30: the prices tab lists seven entries; only the dentist consultation carries an amount (an "up to" figure), while dental implants and the other consultations show no amount | 2026-09-30 |
| provita-dental-care-bandung-deepen-13 | https://provitadentalcare.com/ | The web address given on the clinic's Facebook page, provitadentalcare.com, does not exist in DNS (checked 2026-09-30) | 2026-09-30 |
| provita-dental-care-bandung-deepen-14 | https://www.facebook.com/klinikgigibandung/ | Facebook page "Provita Dental Care" (read on 2026-09-30: About, services tab and the whole timeline): About gives the address Jl. Ciumbuleuit No.40, Bandung, phone +62 22 2043221, the e-mail [email protected] and the web address provitadentalcare.com; the services tab is empty; the timeline has 16 posts, the newest from 2016-12-16, with no treatment list and no price | 2026-09-30 |
| provita-dental-care-bandung-deepen-15 | https://www.google.com/maps?cid=14751765881525938460&hl=en | Google listing "Provita Dental Care", unclaimed, read on 2026-09-30: address Jl. Ciumbuleuit No.40, Hegarmanah, Cidadap, Bandung, with its map pin; phone +62 818-0205-7139; hours Monday to Saturday 8 AM-8 PM; no website field, no business description and no prices | 2026-09-30 |
| provita-dental-care-bandung-deepen-16 | https://www.instagram.com/provitadentalcare/ | Instagram account "Provita Dental" (25 posts; read on 2026-09-30): the bio gives the address Jl. Ciumbuleuit 40, Bandung and bookings on (022) 2043221, with no website link; its two posts of the past year (2025-10-03 and 2025-10-04) are short oral-hygiene videos with no price; older posts could not all be read | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | Re-read on 2026-09-30 on the clinic's own channels: its Google listing, its Facebook page (About and all posts) and its Instagram account; e-mail address added to the contacts. Contacts, address and the absence of a website now rest on these channels. Corrected: the consultation price to not published, as none of them states one; the service list and the dentists' names to unverified, as no current channel lists them. |
| 2026-09-30 | Read the clinic's Facebook page (no posts since 2016, no prices) and re-read its WhatClinic listing: only a consultation amount remains there, so the price list and the implant price are now recorded as not published. |
| 2026-09-29 | Checked TripAdvisor's own search and the clinic's Facebook page on 2026-09-29: no TripAdvisor listing found. Still unverified: itemised prices (the clinic's website no longer resolves and its Facebook page has only one old post). |
| 2026-09-29 | Corrected 2026-09-29: the cleaning, filling, crown and X-ray prices now unverified: the clinic has no website and its social page was not checked for this. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's Google listing (its former domain no longer resolves). Recorded: Google 4.4 from 31 reviews, newest 2026-07-11; the listing is unclaimed, so owner replies are impossible. Checked and not found: an English site version, cleaning, filling, crown and X-ray prices, structured data. Found: recurring complaints about charges and treatment started without asking first, and signs of suspicious review activity (three reviews on one day, two from single-review accounts). |
| 2026-09-10 | contacts.website held the non-URL placeholder "dead" (not a live link); a Google Maps search on 2026-09-10 found no verifiable live replacement (clinic name/phone match required); cleared to null. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s4 [https://kki.go.id/cekdokter/form]: https://kki.go.id/cekdokter/form (attempt1: Connect Timeout Error (attempted address: kki.go.id:443, timeout: 10000ms); attempt2 (+30s): Connect Timeout Error (attempted address: kki.go.id:443, timeout: 10000ms), other->stable-dead on recheck) |
| 2026-08-25 | Re-verification 2026-08-25: website http://www.provitadentalcare.com/ and http://provitadentalcare.com/ both fail to resolve (DNS ENOTFOUND) -- marking website dead, no successor site found (Facebook/Instagram pages remain active). Google Maps profile is active (not permanently closed, normal daily hours), confirms unchanged address, and lists phone +62 818-0205-7139 which differs from stored +62 22 2043221 -- updated phone from this source since it is the only live confirmation available today. First-time Google rating captured (4.4, 31 reviews) plus pin coordinates. |
| 2026-08-25 | License verification 2026-08-25 against PDGI e-Sertifikasi: Dr Faldy Fabianto found as an active PDGI member in Cabang Kota Bandung; Guswara Hakim not found under 2 name variants. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.