RSGM UGM Prof. Soedomo (Dental Teaching Hospital)
According to our open methodology, this clinic scored 45.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #24 of 27 ranked clinics · Last checked: 25 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#2445.8/100
- Best for Expats#2544.5/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Care#745/100
- Best Price Transparency#2531.1/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)#145.8/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented Teaching hospital's Central Surgery unit: major surgery (jaw fracture, tumour, multiple extractions) uses general anaesthesia. [rsgm-ugm-prof-soedomo-yogyakarta-sedation]
Summary
RSGM UGM Prof. Soedomo is a specialized dental and oral hospital operated by Universitas Gadjah Mada (UGM) under Indonesia's Ministry of Research and Higher Education, serving as the primary dental teaching hospital for UGM's Faculty of Dentistry. It holds full (Paripurna) accreditation from LAM-KPRS and operates under a Risk-Based Business License (No. 91201059728730008, issued April 2023). The facility provides general dental clinics, specialist clinics, an emergency department (IGD), inpatient care, dentomaxillofacial radiology, dental laboratory, pharmacy, and teledentistry (SIGITA). An emergency phone line (+62 274 2920606) and WhatsApp registration line are published. No price list is accessible online; tariff information is available on-site. No explicit international patient service is documented.
This is a hospital-class facility (Rumah Sakit Khusus Gigi dan Mulut), not a standalone private clinic. The operating licence number (91201059728730008) and LAM-KPRS accreditation (certificate No. 008/SERT-AKR/LAM-KPRS/Set/IX/200, valid September 2022–September 2026) are both published on the hospital website — these are the only verified institutional credentials in this dataset. IGD (emergency department) phone: +62 274 2920606. Registration WhatsApp: +62 822-2071-4111. Public Relations WhatsApp: +62 821-3329-4838. Opening hours not published on homepage; UGM news article from 2011 references evening outpatient service Mon-Sat.
Strengths
- Reputation & Reviews: 16.5 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- AI & Search Visibility: 3.5 of 10 verifiable points (missing: mentioned for: best dentist Indonesia; mentioned for: English speaking dentist Indonesia; mentioned for: dental implants Indonesia; mentioned for: emergency dentist Indonesia; mentioned for: Indonesia dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed no individual dentist names published on accessible homepage; staff directory not retrieved [s1] | 0/3 |
| ✓ | Dentist specializations listed specialist dental clinics listed as service category; dentomaxillofacial radiology, general and specialist clinics documented [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published general dental clinic, specialist clinic, emergency dept, inpatient, radiology, dental lab, pharmacy, teledentistry, ambulance [s1] | 3/3 |
| ✓ | Clear contact details main phone +62-274-555312, IGD +62-274-2920606, email [email protected], WhatsApp registration +62-822-2071-4111, PR WhatsApp +62-821-3329-4838 [s1] | 2/2 |
| ✗ | English website version [rsgm-ugm-prof-soedomo-yogyakarta-deepen-2] | 0/2 |
| ✓ | Address and map published full street address on website and confirmed by multiple independent directory sources [s1] [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published tariff page referenced but not accessible; no prices found in online sources [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-25 [rsgm-ugm-prof-soedomo-yogyakarta-deepen-5] | 3/6 |
| ✓ | Google review volume as of 2026-09-25 [rsgm-ugm-prof-soedomo-yogyakarta-deepen-6] | 3/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-13 (listing read 2026-09-26). [rsgm-ugm-prof-soedomo-yogyakarta-gbp-2026-09-26] | 3/3 |
| ✓ | Clinic responds to reviews Owner replied to 3 of the 5 lowest-rated Google reviews read (2026-04-14 to 2026-07-27) [rsgm-ugm-prof-soedomo-yogyakarta-deepen] | 2/2 |
| ✓ | No recurring complaints no complaint pattern found in accessible sources [s3] | 2/2 |
| ✓ | No suspicious review patterns [s3] | 2/2 |
| ✓ | Active Facebook presence [s3] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search for the clinic's name, with and without the city, returns no such clinic (checked 2026-10-01). [rsgm-ugm-prof-soedomo-yogyakarta-deepen-7] | 0/0.5 |
| ✓ | Other review platforms Foursquare (1,607 visitors), dilokasi.com, idfirms.com, petalokasi.org listings [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray dentomaxillofacial radiology department listed [s1] | 2/2 |
| ? | CBCT (3D imaging) radiology department exists; CBCT specifically not confirmed in accessible content | 0/2 |
| ? | Implantology specialist clinics exist; implantology not specifically confirmed in accessible content | 0/2 |
| ? | Orthodontics specialist clinics exist; orthodontics not specifically confirmed in accessible content | 0/2 |
| ✓ | Oral surgery inpatient facilities and specialist clinics imply surgical capability; emergency department with IGD [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care dedicated IGD (emergency department) with phone +62-274-2920606 [s1] | 1.5/1.5 |
| ? | Works with international patients UGM is an international university; hospital website does not explicitly document international patient services | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp registration +62-822-2071-4111; PR WhatsApp +62-821-3329-4838 [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible online registration system available at apps.rsgm.ugm.ac.id/pendaftaran/ [s5] | 1.5/1.5 |
| ✓ | Clear service explanations service categories published on website [s1] | 1/1 |
| ? | Convenient opening hours hours not published on homepage; older sources suggest Mon-Sat general operation | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Indonesia", "English speaking dentist Indonesia", "dental implants Indonesia", "emergency dentist Indonesia", "Indonesia dental clinic for expats".
| ✗ | Mentioned for: best dentist Indonesia the five canonical city queries did not surface this facility by name [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Indonesia [s4] | 0/1 |
| ✗ | Mentioned for: Indonesia dental clinic for expats [s4] | 0/1 |
| ✗ | Structured data on website [rsgm-ugm-prof-soedomo-yogyakarta-deepen-3] | 0/1.5 |
| ✓ | Google indexing quality official site and UGM subdomain rank first for RSGM UGM / Prof. Soedomo searches [s4] | 2/2 |
| ✓ | Dedicated service pages [rsgm-ugm-prof-soedomo-yogyakarta-deepen-4] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & PDGI membership (e-Sertifikasi)
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Convenient opening hours
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://rsgm.ugm.ac.id/ |
|---|---|
| Phone | +62 274 555312 |
| +62 822 2071 4111 | |
| https://www.facebook.com/rsgmugm/ | |
| Google Maps | Map listing |
| Address | Jl. Denta Sekip Utara No.1, Kec. Mlati, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55288 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://rsgm.ugm.ac.id/ | address, phone +62-274-555312, IGD +62-274-2920606, email [email protected], WhatsApp numbers, service list, LAM-KPRS accreditation Paripurna, operating licence No. 91201059728730008 (April 11 2023), teledentistry SIGITA, BPJS services | 2026-09-25 |
| s2 | https://id.foursquare.com/v/rumah-sakit-gigi-dan-mulut-rsgm-prof-so… | 1,607 Foursquare check-ins confirming real location; address cross-check | 2026-08-18 |
| s3 | https://www.facebook.com/rsgmugm/ | active Facebook page; recent activity; no complaint pattern | 2026-08-18 |
| s4 | search:best dentist Yogyakarta / English speaking dentist Yogyakarta / dental implants Yogyakarta / emergency dentist Yogyakarta / Yogyakarta dental clinic for expats | visibility checks 2026-08-18: RSGM UGM not named in top AI or search results for the five canonical city queries; mentioned in one Indonesian-language round-up | 2026-08-18 |
| s5 | https://apps.rsgm.ugm.ac.id/pendaftaran/ | online patient registration system available | 2026-08-18 |
| rsgm-ugm-prof-soedomo-yogyakarta-sedation | https://rsgm.ugm.ac.id/instalasi-bedah-sentral/ | "Pembedahan ini menggunakan anestesi umum/general" for major surgery cases | 2026-08-25 |
| rsgm-ugm-prof-soedomo-yogyakarta-refresh | https://www.google.com/maps/place/RS+Gigi+dan+Mulut+UGM+Prof.+Soedo… | Google rating 4.1 (511 reviews) as of 2026-08-25 | 2026-08-25 |
| rsgm-ugm-prof-soedomo-yogyakarta-deepen | https://www.google.com/maps?cid=14284311083789421983&hl=en | owner replied (2026-04-14) to a 1-star review about queue order: "Salam hangat dari RSGM UGM Prof. Soedomo teruntuk Sdri Melia Tri Pratiwi,, Kami sangat prihatin mendengar apa yang sudah Sdri Melia sampaikan...". | 2026-09-25 |
| rsgm-ugm-prof-soedomo-yogyakarta-deepen-2 | https://rsgm.ugm.ac.id/ | 12 pages read; the hospital's site is Indonesian-only, no English version found. | 2026-09-25 |
| rsgm-ugm-prof-soedomo-yogyakarta-deepen-3 | https://rsgm.ugm.ac.id/ | 12 pages read; no JSON-LD or microdata of any kind found. | 2026-09-25 |
| rsgm-ugm-prof-soedomo-yogyakarta-deepen-4 | https://rsgm.ugm.ac.id/ | Three dedicated service pages found (layanan-bpjs, layanan-penunjang, layanan-teledentistry-sigita). | 2026-09-25 |
| rsgm-ugm-prof-soedomo-yogyakarta-deepen-5 | https://www.google.com/maps?cid=14284311083789421983&hl=en | Google listing 2026-09-25: 4.1 from 516 reviews; histogram 5★ 330 / 4★ 66 / 3★ 23 / 2★ 17 / 1★ 80 | 2026-09-25 |
| rsgm-ugm-prof-soedomo-yogyakarta-deepen-6 | https://www.google.com/maps?cid=14284311083789421983&hl=en | Google listing 2026-09-25: 516 reviews, rating 4.1; histogram 5★ 330 / 4★ 66 / 3★ 23 / 2★ 17 / 1★ 80 | 2026-09-25 |
| rsgm-ugm-prof-soedomo-yogyakarta-gbp-2026-09-26 | https://www.google.com/maps?cid=14284311083789421983&hl=en | Google listing read on 2026-09-26: rating 4.1 from 516 reviews; star histogram 1★ 80 / 2★ 17 / 3★ 23 / 4★ 66 / 5★ 330; newest review dated 2026-09-13. | 2026-09-26 |
| rsgm-ugm-prof-soedomo-yogyakarta-deepen-7 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=RSGM%20U… | TripAdvisor's own search, read 2026-10-01: "RSGM UGM Prof. Soedomo" returned 12 results and "RSGM UGM Yogyakarta" returned 12 results; none of them is this clinic or a dental clinic in Yogyakarta (the matches are other places and businesses, e.g. in Turkiye, Indonesia, Poland, Brazil, Portugal) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-13). |
| 2026-09-25 | Re-read on 2026-09-25: the hospital's website and its Google listing. Recorded as published/present: owner replies to reviews, dedicated service pages; Google 4.1 from 516 reviews. Checked and not found: an English site version, structured data (schema.org). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, hospital operates 24 hours (not permanently closed). First-time Google rating captured (4.1, 511 reviews) plus pin coordinates, from the main listing "RS Gigi dan Mulut UGM Prof. Soedomo" (a separate zero-activity duplicate listing, "Rsgm Prof. Soedomo Fkg Ugm", is marked temporarily closed and was disregarded). |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. Teaching hospital's Central Surgery unit: major surgery (jaw fracture, tumour, multiple extractions) uses general anaesthesia. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
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